Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Machens Capital City Ford
Jefferson City, MO
7,261 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,261 reviews
January 31, 2024
Great place to shop! Cody and the rest of the team were very helpful with my purchase. Cody and the rest of the team were very helpful with my purchase. More
by tgeide5
Employees Worked With
Helpful January 27, 2024
Great out of town over the phone experience. Our salesperson helped us out with the whole process Our salesperson helped us out with the whole process More
by Mikejanefountain
Employees Worked With
January 26, 2024
Josh was very knowledgeable, courteous and helpful. It was great having him as our salesman. It was great having him as our salesman. More
by mrburnett
Employees Worked With
Other Employees :
Greg in finance was really great! Warm, friendly and got the paper work finished promptly.
January 26, 2024
We worked with Tyler Lewis on selecting a Ford Escape. He was always helpful and patient, and he was able to guide us through the many changes that have occurred since with bought our last vehicle, eight He was always helpful and patient, and he was able to guide us through the many changes that have occurred since with bought our last vehicle, eight years ago. I am satisfied that he helped guide us in selecting the nearest available vehicle to what we were looking for. More
by semitchell
Employees Worked With
January 24, 2024
If they stay the way they are I would not go anywhere else. Thayer great else. Thayer great More
by Smithgreg379
Verified CustomerJanuary 22, 2024
Sara was amazing when we purchased our 2023 explorer ST. Helped in every way she could. It is sad we have had nothing but problems with the car since we purchase it. Sara has been extremely helpful with the Helped in every way she could. It is sad we have had nothing but problems with the car since we purchase it. Sara has been extremely helpful with the issue as soon as we told her on our way home. Thank you. I can not rate the managers even though I am very disappointed, I am hoping they will do the right thing and soon. I marked that I would recommend this dealership but I am definitely on the fence at this point. More
by toddhudson
Employees Worked With
January 22, 2024
I prefer a low-pressure salesperson especially when I already know what I want. Josh found the vehicle I was looking for and presented it to me without trying to talk me into something else. The same in already know what I want. Josh found the vehicle I was looking for and presented it to me without trying to talk me into something else. The same in the business office options without pressure. More
by sf Eco
January 22, 2024
Josh and the whole Joe Machens Capital City team made the car buying experience pleasant and easy! Every one was super kind to our young daughter while my husband and I each test drove the vehicle we ended u car buying experience pleasant and easy! Every one was super kind to our young daughter while my husband and I each test drove the vehicle we ended up buying. More
by Ann
January 21, 2024
Made my car buying process easy and painless. Would definitely recommend to anyone looking for a car. Would definitely recommend to anyone looking for a car. More
by Melissa McPeters
January 20, 2024
Joe and Bo were AMAZING to work with and made the car buying process as seamless as possible. The edge is a great family car and I can’t think them both enough for all their help. Thank you guys!!! buying process as seamless as possible. The edge is a great family car and I can’t think them both enough for all their help. Thank you guys!!! More
by mady h
