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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.9
693 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 693 reviews

May 31, 2024

I just wanted to say thank you to you and your Mazda dealership for an absolutely enjoyable car buying experience. This is the first Mazda we have ever bought but will not be the last. My wife lo More

by wtbrown00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024

I went to get my first new car and he helped me to find everything what I needed! He’s very nice and I am very happy with my purchase! 😀 More

by Abigail Wood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
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May 29, 2024

Worked with mike to get my CX-50 and it was an all around great experience. He didn't make me feel like he was selling me anything, was just there to work with me and get me what I needed. Would go there aga More

by jesse.phillis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Byers Mazda responded

Thank you so much for your kind review of your experience at Byers, we are so pleased to hear that Mike was able to provide such exceptional service. We strive to make every visit a pleasant and stress-free experience for our customers, which is why we appreciate feedback like this. We hope you are enjoying your CX-50 and look forward to assisting you with any future car needs!

Helpful
May 29, 2024

Great experience. John is very knowledgeable and helpful. Every part of it was quick and easy. More

by joshuamaurer5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Byers Mazda responded

Thank you for choosing Byers, we truly value your feedback and are thrilled to hear that you had a positive experience with John. We strive to provide quick and easy solutions for our customers, so it's wonderful to know that was your experience. Thank you again for choosing Byers and we look forward to assisting you in the future!

Helpful
May 26, 2024

Excellent process. Max greeted us quickly and answered all questions we had. Follow up was quick and the purchase process was simple. Great experience. More

by bcorbin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Wonders
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May 28, 2024 -

Byers Mazda responded

Thank you for taking the time to leave a review, we are so happy to hear that you had an excellent experience with Byers! We are proud of our team and their ability to greet customers promptly, answer all questions and make the purchase process simple. We are thrilled that Max was able to provide such great service. Thank you for choosing Byers, we hope you enjoy your purchase!

Helpful
May 25, 2024

Very helpful. Good selection of vehicles. Attention to details. Smooth transaction. Great assistance from sales associate Russell Wilson. More

by Cacs
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Byers Mazda responded

Thank you for your glowing review! We take pride in providing a wide selection of quality vehicles and top-notch customer service. It's great to hear that our sales associate, Russell Wilson, was able to assist you with a smooth transaction and attention to detail. We value your feedback and appreciate your business. Please don't hesitate to reach out if there is anything else we can assist you with in the future. Happy driving!

Helpful
May 23, 2024

On Saturday, I went to Byers Mazda to look at two different car models and planned to make a purchase that day. I walked in and met Michael, who took his time walking us through the difference betwee More

by SRD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Byers Mazda responded

Thank you for your kind words and for choosing Byers Mazda. We are thrilled to hear that Michael provided you with exceptional service during your visit to our dealership. At Byers Mazda, we strive to make the car-buying experience as smooth and efficient as possible for our customers. We are glad that Michael was able to assist you in finding the perfect car and ensure that you understood the technology before taking a test drive. Thank you for recommending our dealership to your friends, it means a lot to us. We hope you enjoy your new CX-5 and look forward to seeing you again in the future!

Helpful
May 22, 2024

Friendly finance team. Great sales team. I really appreciated Ray my sales guy for the time and effort he put in to get me the car I wanted. Very clean show room. I also More

by devin2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Byers Mazda responded

Thank you for taking the time to review your experience at Byers Mazda, we're delighted to hear that Ray and our finance and sales teams provided excellent service during your visit. We strive to make each and every customer feel valued and it sounds like we accomplished that with you. We're also proud of our clean showroom and appreciate you mentioning it. We definitely understand the challenges of busy schedules and are more than happy to accommodate our customers whenever they can come in. Thank you for choosing Byers Mazda and recommending us, we truly value your business. See you next time!

Helpful
May 21, 2024

Everything was done as expected and promised I was very please with the overall experience More

by sbsollitto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Byers Mazda responded

Thank you for choosing Byers! We are thrilled to hear that your experience with us met your expectations. It is always our goal to provide excellent service and to fulfill any promises we make to our customers. Your satisfaction means a lot to us and we appreciate you taking the time to leave such a positive review. Thank you again for trusting us with your needs and we look forward to serving you in the future.

Helpful
May 21, 2024

Drop was still done using pen and paper. Technician did a great job explaining the recommended repairs. Will continue to drop car off. Car service would be nice. More

by LISAYOUNG1163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Pezzutti
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Bechtel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Byers Mazda responded

Thank you so much for choosing Byers and taking the time to leave a review, we truly appreciate it! I'm thrilled to hear that our technician did a great job explaining the recommended repairs, as we strive to provide exceptional service for all of our customers. We understand the importance of convenience, and your feedback has been noted. We are always looking for ways to improve our services and offerings, and will take your suggestion into consideration. Thank you again for trusting us with your car care needs, we look forward to seeing you again soon!

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