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Grossman Chevrolet

Old Saybrook, CT

4.1
38 Reviews

300 Middlesex Turnpike

Old Saybrook, CT

06475

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38 Reviews of Grossman Chevrolet

May 24, 2024

Excellent experience at chevy. Great service staff that is knowledgeable and friendly and always top quality work. More

by Ronniecappuccetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ekblade, Christopher Champagne, Devin Bialek, Catherine Hanafin, Carrie Giuliano
May 17, 2024

I have always have had great service in sales and Chevrolet service with John and Joe. More

by Richard V
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ariel Pagan, Joe Wolfer, Bryan Beauvais, John Zito, Carrie Sheffield, Jose Ortiz
April 21, 2024

Great experience with Chris murphy, john zito, and chris c in finance. Smooth and easy process More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Zito, Chris Murphy, Christopher Champagne
February 28, 2024

Although I felt blindsided by dealer extras when I purchased my used Buick in 2022 I have to say I’m satisfied with the service department. The fluid changes they recently performed were ahead of sche More

by Bigbud325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Bialek
January 23, 2024

Thorough , professional and communicative. They help me to keep my truck in great shape. Pretty Ching can be better. No veterans discount doesn’t sit well More

by hhernandez1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ekblade, Jose Ortiz
December 13, 2023

If I could give zero stars I would. We purchased a vehicle from them back in January 2023. That experience was your true car salesman nonsense. We were offering full price, cash, and th More

by Alyssa
Recommend Dealer
No
Employees Worked With
Bill Anastasio
December 01, 2023

Grossman made the whole car purchasing experience extremely enjoyable. Joe Wolfer and Chris Champagne went above and beyond to guarantee that this normally stressful transaction was smooth and had m More

by anthony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Wolfer, Christopher Champagne
November 10, 2023

After all the horror stories I have heard at other dealerships this dealership had given me one of the best experiences for buying a new car. I have a tremendous amount of respect for those who work a More

by Kdar1654
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Wolfer, Christopher Champagne
October 16, 2023

Terrible customer service - sales and service. Nothing but issues when trying to purchase and now trying to make a minor fix on a new car. More

by Amgreenbacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Nov 03, 2023 -

Grossman Chevrolet responded

Hi Ashley, Wanted to respond to this review as well on our Chevrolet since since you posted it on both our Chevrolet and Nissan DealerRater accounts, though you have a Chevrolet. We pride ourselves on delivering a great customer service experience to all of our customers. We are sorry that you did have that feeling. The issue with your vehicle is extremely intermittent. We were able to witness it for a split second, but the vehicle did not record the data due to the short amount of time it showed the symptom. We were working with GM engineering while your vehicle was here to try and find a solution. Again, we are so very sorry for the inconvenience.

October 08, 2023

I’m very grateful to have this dealership for any work done to my 2006 Corvette. From routine maintenance, to repairs, they do it right! Customer service could not be better. More

by mermaidinnofmystic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ekblade, Devin Bialek
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