Lancaster County Subaru

This is our fourth new Subaru purchase from Lancaster Motors. We have dealt with Eric Shellhammer each time. He has made everything quick and easy. We are extremely satisfied with the vehicle and the ser Motors. We have dealt with Eric Shellhammer each time. He has made everything quick and easy. We are extremely satisfied with the vehicle and the services we have received. More

Excellent sales people, Jeff Ober, and excellent service and customer service is outstanding too! I am extremely pleased! and customer service is outstanding too! I am extremely pleased! More

Tried to rip me off. Only needed oil change, inspection, and emissions as well as a recall. Suggested service totaled over $1100 which included $60 for wiper blades, $140 Only needed oil change, inspection, and emissions as well as a recall. Suggested service totaled over $1100 which included $60 for wiper blades, $140 for new air filter & cabin filter, and over $600 for "routine maintenance." I declined everything I didn't ask for & let them fail my inspection. I'll be replacing my own wiper blades and finding a new garage. Individual employees were very kind, but their business model takes advantage of people who don't know what to ask which is very deceitful. More

Your service is wonderful I can always rely on your services in the future to keep my car running smoothly services in the future to keep my car running smoothly More

Reliable, knowledgeable and honest as to whether repairs are needed, and how urgently. All repairs have been done in an excellent manner in the past as well. are needed, and how urgently. All repairs have been done in an excellent manner in the past as well. More

Short wait for servicing. Adviser saved me some money recognizing my low mileage exempt status on the emission inspection test. Adviser saved me some money recognizing my low mileage exempt status on the emission inspection test. More

Great experience. Everyone was friendly and knowledgable. Wait time very reasonable . Pricing was on par with other dealership service areas. Everyone was friendly and knowledgable. Wait time very reasonable . Pricing was on par with other dealership service areas. More

I have been dealing with LCM for 20 years, leased/purchased 5 Outback models over that time, and have been very satisfied with the vehicles and the dealer service provided for each one. At my leased/purchased 5 Outback models over that time, and have been very satisfied with the vehicles and the dealer service provided for each one. At my visit today, the service provided by Daniela Stoica was timely and excellent, and all my needs were satisfied. Thank you. More

Staff were friendly and helpful. I was offered a loaner car since my appointment was to be a long one. Staff kept in touch with me and updated my service progress. The technician fo I was offered a loaner car since my appointment was to be a long one. Staff kept in touch with me and updated my service progress. The technician followed through on a change to my screen info that I requested. More

My family has purchased three vehicles from LCM. I enjoy the Subaru brand. My instructions were followed today for this service, previously I had asked that my request be respected and was flat ou I enjoy the Subaru brand. My instructions were followed today for this service, previously I had asked that my request be respected and was flat out ignored, that didn’t set week. Sally was a true professional and I will now request her as my advisor. More