Brad Hayashi

Nothing special. Have been buying cars for years. Some dealerships are easier to deal with than others. This dealership was nothing special. 5 hours to begin the Have been buying cars for years. Some dealerships are easier to deal with than others. This dealership was nothing special. 5 hours to begin the purchase process (no lunch). Another 3 hours to complete the financial process and take delivery. Would not negotiate on purchase price. Tried several times to "upsell" us on such things as $900 paint coating, $1,500 extended warranty, etc. Vehicle was detailed and fueled up when whole process was done. Received a quick & simple overview of the vehicle operations. Overall, while salesman was kind and considerate, other staff really could do much better at customer service. Sitting in a showroom 5 hours, then another 3 hours was seriously frustrating. Why was that necessary ? More

by ENDURANCE74 Verified Customer Verified Customer

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Knowledgeable sales person and very professional staff that handled the purchase of the car and the financing very well. This dealership I will recommend to my friends that handled the purchase of the car and the financing very well. This dealership I will recommend to my friends More

by jamalmbuz1956 Verified Customer Verified Customer

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Personable, easy, helpful Brad was very helpful and friendly. We felt he took the time to answer our questions and help us through the process making it a positive experience. friendly. We felt he took the time to answer our questions and help us through the process making it a positive experience. More

by cpsanchez06 Verified Customer Verified Customer

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1st time taking my wife’s Lexus here. . My new location from now on. Thank you. . My new location from now on. Thank you. More

by paul6666aw Verified Customer Verified Customer

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I have purchased many cars. This was one of the best buying experiences ever. Brad is an exceptional person highly recommend This was one of the best buying experiences ever. Brad is an exceptional person highly recommend More

by paulwdodge Verified Customer Verified Customer

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Professional and respectful Brad is an incredibly talented and professional salesperson I would recommend Brad to any customers looking to purchase a Toyota vehicle talented and professional salesperson I would recommend Brad to any customers looking to purchase a Toyota vehicle More

by 1lord1jesus Verified Customer Verified Customer

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Brad is one of those few marketing person who excel in customer service. He goes beyond the norm to respond to customer questions with factual data. A rare breed in today's environment. We are extremely d customer service. He goes beyond the norm to respond to customer questions with factual data. A rare breed in today's environment. We are extremely delighted to have the opportunity to work with Brad. More

by SMPILOT Verified Customer Verified Customer

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Excellent, Brad and Charles were fantastic! Hanlees has our business going forward. Pay Brad and Charles more money. Hanlees has our business going forward. Pay Brad and Charles more money. More

by ibjjubu Verified Customer Verified Customer

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Very helpful with explaining information. Very polite and attentive. Absolute professional team member to have at Hanlees Fairfield Toyota. I would like to thank Mr.Dokes and everyone there a Very polite and attentive. Absolute professional team member to have at Hanlees Fairfield Toyota. I would like to thank Mr.Dokes and everyone there at Toyota for helping me and my wife to find the perfect car for our family. Happy Holidays to everyone at Hanlees Fairfield Toyota. Once again thank you for has us there and providing us a great experience! More

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Brad was incredibly helpful. Kept his promises and communicated well. The whole experience was lovely. Kept his promises and communicated well. The whole experience was lovely. More

by geneluenyang Verified Customer Verified Customer

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