Devon Stovall

Thank you for making buying a car a painless process. It was a pleasure to deal with you all! It was a pleasure to deal with you all! More

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6/10/2024 - Hit a snag! My new car has an issue and the dealership won't/can't resolve it. I will edit again as needed as BMW Corporate should follow up in 3 days. The My new car has an issue and the dealership won't/can't resolve it. I will edit again as needed as BMW Corporate should follow up in 3 days. The people at this dealership are the nicest and most professional staff that I ever encountered and we have shopped for and purchased many vehicles. Roman Scott and Heather Lublink are an absolute pleasure both professionally and personally. Devon knew every feature and explained everything at delivery. The finance manager was very efficient and clear throughout the process. We are not easy customers, but they satisfied our every need. More

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Thanks again James Orton for finding the car we were looking for! All the staff at BMW of Crystal lake are professional and made the buying experience a pleasure. looking for! All the staff at BMW of Crystal lake are professional and made the buying experience a pleasure. More

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The staff was very friendly and professional. Everyone we encountered made us feel welcome. Wasn’t planning on a brand new vehicle but that’s what we left with! Everyone we encountered made us feel welcome. Wasn’t planning on a brand new vehicle but that’s what we left with! More

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I have dealt with Michelle for my last 4 purchases. She is very knowledgeable and a pleasure to deal with, the entire staff is equally easy to deal with. She is very knowledgeable and a pleasure to deal with, the entire staff is equally easy to deal with. More

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I recently had an exceptional experience at BMW of Crystal Lake, thanks to the help of Will Smith. From the moment I walked in, he was friendly and welcoming, taking the time to understand my needs an Crystal Lake, thanks to the help of Will Smith. From the moment I walked in, he was friendly and welcoming, taking the time to understand my needs and budget. Will was not pushy at all, and he patiently answered all my questions about the different BMW models. He highlighted the most relevant features to me, demonstrating his impressive knowledge of the brand. He explained the technical aspects in a way that was easy to understand. We found the perfect car for me, a 2024 BMW X1 M35I, and Will made the buying process smooth and stress-free. He walked me through every step and ensured I got a fair price. If you're looking for a top-notch car buying experience at BMW of Crystal Lake, I highly recommend asking for Will Smith. His expertise, combined with his friendly and professional demeanor, made it a truly positive experience. More

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Every step in the process was seamless and handled well. No high pressure at any time. The car was detailed and perfect. Best experience buying a car ever. No high pressure at any time. The car was detailed and perfect. Best experience buying a car ever. More

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Anyone who says that buying a car is a painful experience has never been to BMW of Crystal Lake and had the team of professionals that we had when we ordered and picked up our new BMW M340i xDrive on October has never been to BMW of Crystal Lake and had the team of professionals that we had when we ordered and picked up our new BMW M340i xDrive on October 3, 2023. Michelle Canova, our sales representative, is a total professional and helped us through not only the acquisition of this car, but also the BMW M440i that we picked up in January. She and the entire team worked to make sure that we were totally satisfied with our purchase and made the experience an exciting EVENT. This is the 4th BMW we have gotten at BMW of Crystal Lake, so one can certainly see that we are TOTALLY satisfied with the level of service we get here. THANK YOU to all the people who worked to make this such a lovely experience. They are: Michelle Canova, Client Advisor/BMW Genius Heather Liataud, Sales Mamager Devon Stoval, BMW Genius Mike Schwarz, Business Manager Dan Brzozowski, General Manager More

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Expert staff. ..friendly and knowledgeable. Kept me up to date on my BMW order status. ..friendly and knowledgeable. Kept me up to date on my BMW order status. More

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What a truly amazing experience at BMW of Crystal Lake! !! Unbelievable team they have and took incredible care of me. From the beginning they made the process super easy, very pleasant and easily understa !! Unbelievable team they have and took incredible care of me. From the beginning they made the process super easy, very pleasant and easily understandable. Michelle, Dan, Heather, Mike and Devon were impeccable to work with. Got a great deal and this team and dealership absolutely cares about me and my particular needs. I’m not a customer, I have a true relationship and feel like I’m part of the family. I continue to do business with this team because I know I will get a great deal, amazing customer service and will always be taken care of. If you haven’t experienced this dealership and team, you need to. You will never shop anywhere else again! I’ve owned multiple vehicles over many years and I can say with confidence I will continue to come back [three vehicles already] and do business with them for years to come. They do such a fantastic job I have had multiple friends and family purchase vehicles from Michelle and the team as well. Kudos and bravo to MY TEAM at Anderson BMW Crystal Lake!!! More

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