![Jacob Amezola at Mission Viejo Kia](http://cdn-user.dealerrater.com/images/employee-placeholder.jpg)
Jacob Amezola
Client Relations Advisor
Mission Viejo Kia
28802 Marguerite Pkwy
Mission Viejo, CA 92692
31 Reviews
Write a Review31 Reviews of Jacob Amezola
June 10, 2024
Great job Jacob and Austin! Terrific experience, you made everything so easy. Really appreciate you making the numbers work for me and my family. If you’re looking for a new Terrific experience, you made everything so easy. Really appreciate you making the numbers work for me and my family. If you’re looking for a new Kia, talk with Mission Viejo Kia first! More
Other Employees Tagged: Austin Yoon
May 18, 2024
Jacob at Kia helped my father and sister purchase her first 2025 Kia Gt line. From the start all the way to closing. Great customer service. Made everything happen as quickly as he could which led to the first 2025 Kia Gt line. From the start all the way to closing. Great customer service. Made everything happen as quickly as he could which led to the satisfaction of customer service. Recommend anyone to head to Kia and ask for Jacob More
May 09, 2024
Had one of my best car buying experiences with Jacob. He had answer to all my questions and took me through the entire process himself. Was reasonable and made it feel like he was on my team. He had answer to all my questions and took me through the entire process himself. Was reasonable and made it feel like he was on my team. More
Other Employees Tagged: Alex Chung, Ivan Castrejon
May 07, 2024
Friendly and professional dealership. Received prompt communication when contacting them through the Costco Auto Program. Jacob was friendly and helpful. It did take a long time to go thr Received prompt communication when contacting them through the Costco Auto Program. Jacob was friendly and helpful. It did take a long time to go through the paperwork. We were there for 5 hours. This needs to be more efficient. The dealership did have water, coffee, and snacks while we were waiting. More
April 23, 2024
The experience at Mission Viejo Kia was above ans beyond! I had issues with my trade in but instead of turning me away, I was walked through the entire process. I didn't end up buying from this particular de I had issues with my trade in but instead of turning me away, I was walked through the entire process. I didn't end up buying from this particular dealership but from one of their sister dealerships and I found the PERFECT car. I couldn't recommend Ryan and Jacob enough! More
Other Employees Tagged: Ryan Taylor
April 17, 2024
Jacob is truly exceptional, embodying the qualities of an outstanding individual and an exemplary salesman. His courtesy, friendliness, thoroughness, knowledge, professionalism, and impeccable manners are tr outstanding individual and an exemplary salesman. His courtesy, friendliness, thoroughness, knowledge, professionalism, and impeccable manners are truly commendable. As someone who values exceptional customer service, I can confidently say that Jacob exceeded all expectations. I wholeheartedly endorse him and will not hesitate to recommend him to friends and family. More
Other Employees Tagged: Safue Alailima
March 16, 2024
Excellent customer service and experience. The best dealer experience and i have had many. John, Jacob and Alyssa .... thanks so much. The best dealer experience and i have had many. John, Jacob and Alyssa .... thanks so much. More
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Other Employees Tagged: John and Alyssa
March 16, 2024
We had an amazing experience with Jacob. I had reached out to him looking for a specific vehicle model. He informed me there was not any in Stock but one was due to arrive in a couple of mon I had reached out to him looking for a specific vehicle model. He informed me there was not any in Stock but one was due to arrive in a couple of months. There was a customer interested ahead of us but Jacob was upfront and said if they didn't proceed with the purchase he would give me a call. A few days later he called saying he had reached out to the other customer and they had already purchased a different vehicle. Therefore, if I wanted to be the first to be notified when the vehicle arrived I just needed to provide basic information. He kept me informed while we waited. The vehicle arrived earlier than expected so the process to purchase the vehicle wr had been waiting for started. It was a business purchase and although it was new for Jacob. He was very upfront about everything. There was no game playing and he made everything very easy. He was always available for any questions and worked a late evening to finalize our purchase. Jacob and the mission Viejo team made this purchase so pleasant and easy. We will definitely recommend him to others. More
![](https://cdn-user.dealerrater.com/images/lotshot/048d60e9-0b51-444d-afcc-d119399bb525-th.jpg)
Other Employees Tagged: Austin