James Berger

Marhofer Hyundai's service department in Cuyahoga Falls is TERRIBLE! I had an issue with my 2023 Elantra (that I purchased there) and was told if they couldn't find the problem they would charge me severa is TERRIBLE! I had an issue with my 2023 Elantra (that I purchased there) and was told if they couldn't find the problem they would charge me several hundred dollars, even though my car is almost brand new. They had never heard of the problem I was experiencing. I took it to another dealership 40 miles away and they immediately knew of the problem, got me in the same day and fixed it, as it was a simple software update. On top of that, I had another experience with someone in their service department who was rude and didn't care at all about customer service. I will never go back. Avoid this place at all costs. More

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