James Hicks III
James Hicks III at Heiser Toyota
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James Hicks III

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
388 Reviews

James Hicks joined Heiser Toyota as a Sales Consultant in 2004. He’s known for his ever-present smile. But what his fellow colleagues notice most, is its electric way of spreading to his customers. James always seems to have the happiest customers. James sure goes out of his way to make you feel like he really wants your business. He’s friendly and works his hardest to get you the best deal possible. Growing up, James had a passion for music. In fact, he was once a member of the opening act for The Four Tops and The Temptations. Heiser Toyota would like to recognize him for “The Way You Do the Things You Do”, but James would most likely respond “I Can’t Help Myself”. Outside of the dealership showroom, James is an all-around family man, the proud father of five children. Church and a faith-filled life are important to him. James is an elder in his Church, and works every day to provide an example for others to respect and follow.

Dealership Experience

19 yrs, 10 mos

Industry Experience

19 yrs, 10 mos

Specialties & Trainings

Member of the Bronze sale society of Toyota

4.9

388 Reviews

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388 Reviews of James Hicks III

June 13, 2024

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Took care of me and made sure I was a happy customer. Went above and beyond More

by anthonyraasch
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Recommend Dealer
Yes

June 08, 2024

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Close mouths don’t get fed! Make sure you fully understand what you’re paying for. They really do go out of their way to try and scam you. It’s pretty sad and quite frankly ridi More

by CHEEIAVANG
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Recommend Dealer
No
Jun 12, 2024

Heiser Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 02, 2024

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Rodger was awesome. He helped me with everything I needed to choose the right car. More

by jverdman81
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Recommend Dealer
Yes
Jun 02, 2024

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 25, 2024

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Great people. James Hicks is best salesman . The professionalism here at Heiser Toyota was great and so appreciated. Good customer service today is hard to find. More

by wbreese2
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Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina

May 29, 2024

Heiser Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with James! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 18, 2024

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James Hicks took great care of us and made sure we had no questions or concerns before we left. More

by twiggya1
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Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Colt Grandstaff

May 20, 2024

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 06, 2024

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Everyone we spoke to was easy going and friendly. Putting in the extra mile to ensure satisfaction. More

by 2345kiki
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Recommend Dealer
Yes
May 07, 2024

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 01, 2024

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This is the second vehicle we have purchased from Heiser Toyota and the service we received was EXCEPTIONAL as always! Rodger has amazing product knowledge and professionalism as well as an uncanny ability More

by bbnikki16
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Recommend Dealer
Yes
May 02, 2024

Heiser Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 30, 2024

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Service department is always on time and courteous. Steps above my buying experience 2 years ago. More

by TLPETTA
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Dixon

May 01, 2024

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 27, 2024

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Excellent and timely service. Wonderful customer service. I always recommend Toyota to my friends and family. More

by Folefac
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Recommend Dealer
Yes
Apr 29, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 27, 2024

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Everyone at the dealership was EXCELLENT! !! James Hicks did a great job of helping me throughout the entire process! More

by marypatsiewert
Sales Price Transparency
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Recommend Dealer
Yes
Apr 29, 2024

Heiser Toyota responded

Hi Mary: Here at Heiser Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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