Jan Ramos
Jan Ramos at Coastal Kia
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Jan Ramos

Product Specialist

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
91 Reviews
4.9

91 Reviews

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91 Reviews of Jan Ramos

May 31, 2024

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Employee Rating

The internet listenings are old school bait and switch. The warranty was supposed to be included in the price and we ended up paying extra for it. More

by nchallfamily
Sales Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Steve Kramer

May 31, 2024

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Great staff everyone is very friendly. They made buying a brand new car very easy. More

by andrewp2497
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Cody Hamilton

May 28, 2024

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Great service done as promised. Nice lobby/waiting area and they always offer transportation if required. More

by AJOB223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Coastal Kia responded

Thank you! We appreciate the five star service review and compliments for our facility. It was thoughtful of you to go online and rate your recent visit. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

May 26, 2024

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Everyone at the dealership was very professinal and helpful. Good customer service. I was very happy with my experience there. More

by lmcowan116
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 28, 2024

Coastal Kia responded

Great news! Thank you for the high rating and gracious feedback. It was thoughtful of you to rate our team members with such high marks. We are thrilled to hear you were happy with your recent experience. Thanks again!

May 25, 2024

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Coastal Kia provided outstanding service. Every person we came in contact with was very professional and enthusiastic about their product which made our choice very easy. More

by gcamwillis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 28, 2024

Coastal Kia responded

Wonderful news! We love hearing our team was "very professional and enthusiastic." Thank you for the high marks and for rating our team members with five stars. It was thoughtful of you to share your recent experience online. Thank you for choosing Coastal Kia!

May 19, 2024

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This was a great first time experience. Cody was helping me out via phone but was working with another buyer so he found an awesome replacement for me. Josh stayed 3 HOURS after closing to More

by Taryn Verbeke
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Cody Hamilton , Joshua LeBron

May 20, 2024

Coastal Kia responded

Thank you for the amazing testimonial. We appreciate you mentioning Cody, Josh and Jan by name. It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia! We are thrilled to hear your' first time buying experience' went so well. Congratulations and enjoy!

May 13, 2024

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Thank you for the assistance. Amazing team and service. Very personable and worked hard to assist me. Again, Thank You. Tiffany More

by tiffanydarlingpr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 14, 2024

Coastal Kia responded

Tiffany, thank you so much for the five star review and high marks for our Business Manager Jan Ramos. We love the feedback including, "amazing team and service." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. We are here if you need us.

May 13, 2024

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Employee Rating

I'm pleased with my Kia Seltos and the experience I had with the sales team at Coastal Kia! More

by jessicachandler08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Wright , Josh Lebron

May 14, 2024

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and high marks for our team. Congratulations on the purchase of your new Kia Seltos. Enjoy! Thank you for choosing Coastal Kia.

May 11, 2024

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Employee Rating

Great customer service and strive to work hard to see you drive off happy and in style More

by niquewilliams89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 14, 2024

Coastal Kia responded

Fantastic news! Thank you for the five star review and compliments for our team. We love your feedback and five star ratings for so many of our team members. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 06, 2024

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Employee Rating

From the time we arrived at the dealership until we left the staff were helpful and friendly. They went above and beyond to make the experience wonderful. More

by meghanlee646
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez

May 07, 2024

Coastal Kia responded

Fantastic news! We love the feedback including, "from the time we arrived at the dealership until we left the staff were helpful and friendly." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia.

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