Mark Holder
Mark Holder at Family Hyundai

Mark Holder

Sales Professional

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.9
142 Reviews
4.9

142 Reviews

Write a Review

142 Reviews of Mark Holder

June 07, 2024

Dealership Rating
Employee Rating

I said average because I encountered avoidable issues, and misleading statements. Things I was told were completed were not completed. The dealer self-identified this, but only after I arrived to pickup More

by E. Smith
Workmanship
Recommend Dealer
Yes
Jun 09, 2024

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 03, 2024

Dealership Rating
Employee Rating

I’ve had to take my brand new car in for repair and was told by Family Hyundai that the problem couldn’t be fixed. Another Hyundai dealer is now repairing the problem. More

by COURT11790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 06, 2024

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something Mark can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

May 07, 2024

Dealership Rating
Employee Rating

Everyone there was extremely helpful, friendly and knowledgeable. They made buying a car s lot easier. More

by LARAE52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2024

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 16, 2024

Dealership Rating
Employee Rating

Very happy with my salesman and also the service department . looking forward to my next purchase More

by JOHNRODS34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Family Hyundai responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 20, 2023

Dealership Rating
Employee Rating

They are professional, knowledgeable and treat their customers very well. They are easy to deal with and follow up on their service. More

by mmakhamre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2023

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 30, 2023

Dealership Rating
Employee Rating

Mark Holder was an amazing sales representative. He will not lead you wrong, highly recommend! More

by C. Mack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2023

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Congrats on your new purchase, and let Mark know if we can be of any more assistance!

October 20, 2023

Dealership Rating
Employee Rating

They were super helpful in my car making decision Mark and Larry went above and beyond More

by AMANDA@BEST-TRONICS.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Edwards

Oct 20, 2023

Family Hyundai responded

Thank you, Amanda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

August 13, 2023

Dealership Rating
Employee Rating

I have dealt with Mark for 15yrs. .My 3rd car and my husband 1st car..He was soo attentive and was very helpful through our whole process..My husband and I both bought cars. It was a g More

by DARLENEWALKER89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team, Darlene. We're glad to hear Mark delivered such a great experience!

August 01, 2023

Dealership Rating
Employee Rating

Very easy, transparent, and honest. It was very easy to buy a vehicle here. Thanks Mark Holder, Bob Ross, and Graham Watson!!!!!!!!!!!! More

by jrburke2222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 02, 2023

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Mark, Bob, and Graham had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

July 20, 2023

Dealership Rating
Employee Rating

The service was great and my sales person was very knowledgeable.I feel as though I got a very good deal and will shop with Hyundai family again More

by GWENDOLYNFERGUSON199
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 21, 2023

Family Hyundai responded

Thank you so much for your review, Gwendolyn! We are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and we look forward to working with you again!

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