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Michael Matthews

Overview Reviews (465) Inventory (390)

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Michael Matthews

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Michael Matthews

SALES PROFESSIONAL

Nissan of Richmond

11401 W Broad St
Richmond, VA 23233

•2022 Nissan Award of Excellence Winner • Sales Consultant with Nissan for 5 years

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4.9

465 Reviews

•2022 Nissan Award of Excellence Winner • Sales Consultant with Nissan for 5 years

Overview Reviews (465) Inventory (390)

Dealership Experience

4 yrs, 11 mos

Industry Experience

5 yrs, 11 mos

Specialties & Trainings

2022 Award of Excellence Winner

Experienced

Nissan Certified

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4.9

465 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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465 Reviews of Michael Matthews

June 11, 2024

Dealership Rating

Employee Rating

Always a good experience with Nissan. Michael helped me get into a brand new Nissan rogue Michael helped me get into a brand new Nissan rogue More

by EH668

Recommend Dealer

Yes

Helpful 0

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Jun 11, 2024 -

Nissan of Richmond responded

Thank you for your very kind review. Michael and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Congratulations on your new Nissan Rogue! Jennifer Herrera Owner Loyalty Manager

June 01, 2024

Dealership Rating

Employee Rating

Michael and Shaun worked me a good deal on my new to me Nissan Altima SR Nissan Altima SR More

by AH976

Recommend Dealer

Yes

Helpful 0

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Jun 02, 2024 -

Nissan of Richmond responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

May 31, 2024

Dealership Rating

Employee Rating

Michael and the team took good care of me & was a quick process purchasing my new Lexus process purchasing my new Lexus More

by DS797

Recommend Dealer

Yes

Helpful 0

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Jun 02, 2024 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Jennifer Herrera Owner Loyalty Manager

May 25, 2024

Dealership Rating

Employee Rating

We were able to get a certified Nissan Sentra for our son that fit in our budget with the help of Michael & Covey that fit in our budget with the help of Michael & Covey More

by JB251

Recommend Dealer

Yes

Helpful 0

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May 29, 2024 -

Nissan of Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

May 24, 2024

Dealership Rating

Employee Rating

Great doing business with Michael and Covey. They explained everything with transparency and honesty. Thank you again They explained everything with transparency and honesty. Thank you again More

by TK281

Recommend Dealer

Yes

Helpful 0

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May 29, 2024 -

Nissan of Richmond responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Jennifer Herrera Owner Loyalty Manager

May 10, 2024

Dealership Rating

Employee Rating

Really great customer service from Michael and Covey during the sale of my new Nissan kicks. during the sale of my new Nissan kicks. More

by CP909

Recommend Dealer

Yes

Helpful 0

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May 11, 2024 -

Nissan of Richmond responded

Thanks for your feedback on your recent visit to Nissan of Richmond. It's great to hear that Michael was able to assist you and that you had such a positive experience. COngratulations on your new Nissan Kicks! Jennifer Herrera Owner Loyalty Manager

April 27, 2024

Dealership Rating

Employee Rating

Mike made the deal quick and easy plus he explained all the features of my new Sentra to me. the features of my new Sentra to me. More

by AH739

Recommend Dealer

Yes

Helpful 0

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Apr 29, 2024 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. Jennifer Herrera Owner Loyalty Manager

April 14, 2024

Dealership Rating

Employee Rating

Mike took good care of my family and rally did his best to make things smooth to make things smooth More

by WJ731

Recommend Dealer

Yes

Helpful 0

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Apr 15, 2024 -

Nissan of Richmond responded

Thank you for your very kind review. Mike and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Jennifer Herrera Owner Loyalty Manager

April 03, 2024

Dealership Rating

Employee Rating

My salesman Michael made me feel comfortable and helped to find the perfect Nissan SUV for me and my wife. Gracias to find the perfect Nissan SUV for me and my wife. Gracias More

by JCG663

Recommend Dealer

Yes

Helpful 0

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Apr 03, 2024 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Congratulations on your new SUV! Please don't hesitate to reach out if you need anything else. Jennifer Herrera Owner Loyalty Manager

March 25, 2024

Dealership Rating

Employee Rating

Came in and was greeted promptly by Michael who assisted me with the purchase of my vehicle me with the purchase of my vehicle More

by AH4500

Recommend Dealer

Yes

Helpful 0

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Mar 26, 2024 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that Michael had the opportunity to provide you with great service. We thank you for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

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