Michael Rafter

Bayside was easy to work with. We purchased a pre-owned, and everything was ready to go when we arrived. We purchased a pre-owned, and everything was ready to go when we arrived. More

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The dealership was amazing and everyone was friendly and very helpful. The snacks and drinks could be cheaper but other than that everything was wonderful very helpful. The snacks and drinks could be cheaper but other than that everything was wonderful More

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Bought a new truck and the service and the experience was great! Very friendly and helpful crew at Bayside! Thanks for all your help with our new truck! great! Very friendly and helpful crew at Bayside! Thanks for all your help with our new truck! More

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Stephen was excellent to work with in negotiation of an excellent deal. Patient, not pushy and went the extra distance to earn my business. I am not an easy sale but he made the process very accommodatin excellent deal. Patient, not pushy and went the extra distance to earn my business. I am not an easy sale but he made the process very accommodating. 50 years of buying vehicles, he is a superior sales representative. In my many years of buying vehicles I have had to go to Northern VA to find such a deal. Finally a sales person and dealership locally treated me fair and valued my business. More

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we had a fantastic experience. We couldn’t have asked for a more considerate and helpful salesman. Micheal made our wants/concerns a priority, was very explanatory through all pape We couldn’t have asked for a more considerate and helpful salesman. Micheal made our wants/concerns a priority, was very explanatory through all paperwork and options making things go by very smoothly! I would definitely buy a vehicle from him again. More

by tyrarollins416 Verified Customer Verified Customer

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Michael Rafter was a joy to deal with. Chris was also very nice. I really like my Pacifica and would recommend this dealership to my friends. Chris was also very nice. I really like my Pacifica and would recommend this dealership to my friends. More

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The dealership process was completed in a timely fashion. Always answered all my questions and always respectful. Always answered all my questions and always respectful. More

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It's a good place to get a car, Michael was very nice , he's was good he's was good More

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Michael made the entire process extremely effortless! I told him what I wanted and he didn’t stop until the goal was achieved! Job well done Michael! He went above and beyond to meet everything I asked f I told him what I wanted and he didn’t stop until the goal was achieved! Job well done Michael! He went above and beyond to meet everything I asked for! His customer service skills are on point! I would absolutely give my business to your dealership again! Thank you!!! More

by tiffanybickle Verified Customer Verified Customer

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The dealer I was working with, Michael was great. In my opinion he was fed bad information by his manager. I was called and offered a deal based on a minimal down payment and it was well within my bu In my opinion he was fed bad information by his manager. I was called and offered a deal based on a minimal down payment and it was well within my budget. When I arrived to complete the purchase I was told something completely different in the finance office. This was extremely frustrating, especially since I maintained contact with my dealer and expressed the necessity of obtaining the deal described to me. Later the manager made a comment about missing out on another potential buyer. I am the customer, I do not care nor should I be made aware of any business you feel you missed out on. That is not my concern. If the deal was as described the sell would have been made and the truck would have been in my driveway today!! Great job Michael!! You need to work on you professionalism *unnamed manager*!! More

by Mike.johnson88 Verified Customer Verified Customer

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