Rob Ploof
Rob Ploof at Heritage Toyota
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Rob Ploof

F&I Manager

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
236 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

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5.0

236 Reviews

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236 Reviews of Rob Ploof

June 10, 2024

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Courteous, professional, organized, and able to find the car I wanted without flip-flopping or endless messing around. No bait and switch. More

by alantrawls
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tek Luitel

Jun 11, 2024

Heritage Toyota responded

Alan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tek to shop for your new 4Runner, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 10, 2024

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Tek was courteous, clear, and reliable throughout our dealings. I would strongly recommend him as a salesperson and believe him to be honest and forthright. More

by alantrawls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tek Luitel

Jun 11, 2024

Heritage Toyota responded

Alan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tek to shop for your new 4Runner, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 05, 2024

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STEVE! !! What to say— Steve was the first face to greet me and offer help in purchasing my new Rav 4! Knowing what I wanted, he wasted no time grabbing th More

by Allyssagamelin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Kemp

Jun 10, 2024

Heritage Toyota responded

Alyssa, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Steve and our team to shop for and bring home your new RAV4, and that everything went smoothly for you along the way. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 04, 2024

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Purchasing our first new car, Toyota Corolla 2024, was an incredible experience, thanks to Frankie Candido. From the moment we met him, Frankie guided us through every detail, from selecting the perfect colo More

by Sardorbek & Barchinoy
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Jun 10, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Corolla, and that he and our team were able to help find the exact vehicle and all the features you were looking for! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 03, 2024

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Lindsey was an absolute pleasure to work with. I just purchased a Sienna with her and she made the process incredibly easy (and fun!). She kept me well-informed at every step through consistent an More

by Kevin
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Recommend Dealer
Yes

Other Employees Tagged: Lindsey Rendall

Jun 10, 2024

Heritage Toyota responded

Kevin, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey to shop for your new Sienna, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 01, 2024

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Adam was efficient,informative,knowledgeable. Each step of process was explained and facilitated. No pressure,just invitations. More

by Earth74angel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam and our team to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 30, 2024

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Working with Frankie to purchase my 2024 RAV4 was smooth! He had the paperwork prepared ahead of my appointment, the car waiting in the parking lot ready to drive away. Thanks for making this process an easy More

by Itarondinelli
Sales Price Transparency
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Recommend Dealer
Yes
Jun 10, 2024

Heritage Toyota responded

Ita, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie and our team to shop for your new RAV4, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

May 27, 2024

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Jason truly is the best! He took the stress out of buying a new car and made it enjoyable. I couldn’t have asked for a better experience! If you’re lucky enough to get him as More

by kyleedubuque
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Dillon

Jun 10, 2024

Heritage Toyota responded

Kylee, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason and our team to shop for and bring home your new Grand Highlander, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 14, 2024

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Very friendly, great sense of humor and Definitely NOT pushy!, helped us get through the buying process seamlessly! More

by Mlbouchard4
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

May 15, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 13, 2024

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This was the 6th car I’ve gotten from Heritage Toyota and it was my easiest purchase yet. Lindsey Rendell was both knowledgeable and professional. I will definitely be seeking her out for my next auto purcha More

by Rwmickle55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Rendall

May 14, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice over the years! We are pleased to hear that you enjoyed working with Lindsey, and that she was able to make shopping for Toyota #6 another smooth experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

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