A Better Way Wholesale Autos
Naugatuck, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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Their online ads make you want to come in to the dealership asap, out of the fear that the vehicle you are interested in will be sold quickly, but BELIEVE ME, don't even waste your time... Out of dealership asap, out of the fear that the vehicle you are interested in will be sold quickly, but BELIEVE ME, don't even waste your time... Out of the 4 vehicles that I looked at, 2 had to be jump started, one had flat tires and one was decent enough to take on a test drive. However, when I asked if taking it to a mechanic was an issue, the response was "why, we have 5 mechanics here. I don't see a need for us to let you use a dealer plate for an extended period of time when I'm telling you the car is good." ARE YOU KIDDING ME? More
They do not have customers they have suckers. If you go They do not have customers they have suckers. If you go there it is like a Clint Eastwood saying " So Punk do you feel lucky?" You may find a good They do not have customers they have suckers. If you go there it is like a Clint Eastwood saying " So Punk do you feel lucky?" You may find a good car here and I am sure they have some happy customers. If you want a low price look at them but you will pay in the end. More
After looking for a used (good shape) car for my daughter...she was letting go her 1997 Hyundai Tiburon, we found a 2003 Hyundai Tiburon on their web-site. We called and drove 30 minutes to test dri daughter...she was letting go her 1997 Hyundai Tiburon, we found a 2003 Hyundai Tiburon on their web-site. We called and drove 30 minutes to test drive the car just to find out the car would not start and parts were missing (pulled and placed on another Hyundai. We still went back and ended purchasing the car....so far it's been a nice car for my daughter, the missing a/c knobs came in after waiting 5 weeks.... power door actuator & power window motor on 1 door died once we got the car...just knowing how slow these folks are I ordered the parts on eBay and for a total of $60 I was able to fix the issue. Keep in mind that this dealer buys in bulk from auctions and salesmen have no clue about the car...get your Carfax before purchasing! More
This dealership ripped me off. When i first went to the dealership everything seemed fine, they had low prices and worked to make my trade work. A couple of weeks later the truck a i had purchased started dealership everything seemed fine, they had low prices and worked to make my trade work. A couple of weeks later the truck a i had purchased started to have problems and the drive shaft broke off. I realize now that their prices are so low because they are selling crappy broken down cars that they only fix up enough to get you off the lot. AFter i started to have problems with the car i looked them up at the better business bureau website and i discovered that they have 32 complaints filed against them. I should have done my research before i purchased from them. Don't make the same mistake i did. DO NOT BUY A CAR FROM A BETTER WAY WHOLESALE AUTO. More
Having been a consumer advocate for many years, I find this company just doesn’t get it. They missed the boat on customer service. They forgot one special element of the car buying experience. To eliminat this company just doesn’t get it. They missed the boat on customer service. They forgot one special element of the car buying experience. To eliminate STRESS to the consumer. What they are good at however is to add to your stress. Although they will tell you with complete confidence that they will call you right back, don't hold your breath, you will turn blue waiting for the call that never comes. When you do call them, you will be put on hold for an eternity. I called about a car advertised on their website and was invited to come and test drive it. When I showed up, the car did not start. Come to find out, it was awaiting parts and could not be driven. The salesman didn't have a clue but should have known this before wasting my time to drive the thirty mins. out of my way. Their contract is completely bias to say the least with no regard for you, the consumer. Example; They will tell you they need a deposit to process your offer. Item #2 of the contract says there is no refund of the deposit. I asked the salesman what was the purpose of such a deposit. His answer " It shows good faith and we will take the car off the market". Fine, except for one small detail. Item #8 on the back of the contract reads; “During this period the vehicle is still available for sale and may be sold and delivered to another party". When I pointed this out to my eager salesman, he awkwardly said "let me get a manager to explain". Of course the manager was unavailable. The only "Good Faith" here is to benefit them, not you. This is a little known scam used by un-reputable dealers called "Triple Money". It works by taking multiple deposits from consumers on a specific vehicle, then selling it to the highest bidder. They can make several hundred additional dollars off just one vehicle using this scam. Any reputable dealer in most cases will not ask for a deposit, and if they do, it's always refundable if the deal falls through due to lack of financing. Do not be duped out of your hard earned money from this dealer. If you are "brave" enough to deal with them at all, make your best offer, walk away then call them on your deadline and demand an answer one way or the other. If they do not give you an answer, move on to another dealer. Do not let them put you on the hook. And never give them a deposit! It is not required to process a loan and it is a lose-lose for you. More