
A Better Way Wholesale Autos
Naugatuck, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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Never experienced such an unprofessional dealership Called the day before to Find a sales person to schedule to meet with. Showed up he was working 3 cusofmerd ay same time. Had to wait 45 minutes just Called the day before to Find a sales person to schedule to meet with. Showed up he was working 3 cusofmerd ay same time. Had to wait 45 minutes just to see the first car I wanted to look at. Asked if someone else was available and was told “needed permission from currents sales person”. Text drove a 2nd car and asked if it was smoked in as I’m allergic to smoke and cannot buy a car with smoke smell in it. Was told it was just the sales guy who smoked that’s why it smelled that it wasn’t the car. Pointed out a completely bald tire on a 2016 car with less then 30K on it and 4 separate tires. Was told one was going to be replaced but the others were staying. Heard a clicking noise when turning wheel and was told it was break pads that’s all and would be fixed when car was taken home. Was told 2 hours for paperwork and get car ready. Waited 4. Was told another 30 minutes and waited another 2. Walked in the dealership at 10am and did not leave till 6pm. The car was on E. 5 miles left on it. All I could smell was chemicals. Started to drive home and had an allergic reaction and realized the cigarette smoke was in AC and in seats, and was attempted to be covered by a spray. Had to pull over and take allergy medicine and someone else drive. Also heard the noise with the wheel clicking still and car shaking above 40 MPH. Called the dealership and they were closed. was also told the tire pressure light would go off after 50 miles but found out there are two sensors missing. I brought the car to a mechanic and was told two rims were so bent on two tires and the tires weren’t balanced, was also told why the wheel was making the noise, all things a car wouldn’t pass an inspection for. I spoke to two people, a manager from sales and from service department. Was basically told these things were mt responsibility and they sell quantity not quality. Also was told they would never send a car out if it had bent rims and axle issues, but they did. Also experienced several sketchy things during finance process as well. I am content BBB the state of and CT about the issues. I would steer clear from here, I had high hopes and now am I’m several hundreds of dollars in on this car I’ve only had a week. More
very satisfied effective and knowledgable about process and sales.would recommend to family and friends. impressed by the volume of activity that is accomplished at effective and knowledgable about process and sales.would recommend to family and friends. impressed by the volume of activity that is accomplished at this dealer. More
GREAT EMPLOYEE GOOD STAFF ALL AROUND, CARING, HELPFUL, 100% HAPPY WITH MY PURCHASE, BUT SERVICE NEEDS TO BE LITTLE FAST. I ALWAYS RECOMMENDED. ANYONE WHO WANT TO P GOOD STAFF ALL AROUND, CARING, HELPFUL, 100% HAPPY WITH MY PURCHASE, BUT SERVICE NEEDS TO BE LITTLE FAST. I ALWAYS RECOMMENDED. ANYONE WHO WANT TO PURCHASE A CAR. More
Ask for Emmanuel I just purchased a car and worked with Emmanuel who was excellent. He was patient and thorough. He wasn’t pushy with me either. Great guy. I just purchased a car and worked with Emmanuel who was excellent. He was patient and thorough. He wasn’t pushy with me either. Great guy. More
Happy customer Looking for a car ask for Henry or Emmanuel! Those guys were very efficient! Great team effort. The whole staff is very family orientated , great vibe Looking for a car ask for Henry or Emmanuel! Those guys were very efficient! Great team effort. The whole staff is very family orientated , great vibes as soon as you come in makes your wait so much more enjoyable! I came Friday and got my car Monday how they guaranteed me, took a bit longer due to it being the weekend but never the less they made it happen. Thank you guys I am referring everyone to you. Happy customer More
Great experience! Loved the car I purchased. Everyone at A Better Way autos was extremely helpful, nice, and professional. They made sure I was 100% happy with my purchase. They have a large sele Everyone at A Better Way autos was extremely helpful, nice, and professional. They made sure I was 100% happy with my purchase. They have a large selection of reasonably priced used cars and they work hard to find the perfect car for you! More
Wonderful amazing people They were wonderful & great people. Very understanding; the process was smooth & easy. I was avle to get my first car with them & wouldn’t do it diffe They were wonderful & great people. Very understanding; the process was smooth & easy. I was avle to get my first car with them & wouldn’t do it differently. More
Great prices and an even better team A Better Way Wholesale is a great, one stop location for buying a used car. From great prices, to even better sales team, you're definitely going to f A Better Way Wholesale is a great, one stop location for buying a used car. From great prices, to even better sales team, you're definitely going to find what you want here. I highly recommend Chris Foody as your saleman; from accommodating our issues, answering any questions we had, to explaining every aspect needed in buying a car, Chris made the whole ordeal of buying a car hassle-free. Our only job was having the money, and picking the car! More
Third Car Purchased from A Better Way I bought a third car from A Better Way, since my first two cars (Mazda3 and VW TDI) had zero problems and have put 100k+ miles total on them(TDI was r I bought a third car from A Better Way, since my first two cars (Mazda3 and VW TDI) had zero problems and have put 100k+ miles total on them(TDI was recalled by VW:huge windfall). Although, this vehicle needed to be brought back to their service center(under their 3,000 mile warranty) to have a few minor issues fixed. The problems were fixed in a timely manner and were all covered by the dealership's warranty. Gave me a different insight into this dealership: the service center. All the employees there were polite, fixed the minor issues quickly, and kept me up to date on its status. I worked with Lya when I purchased my car. She was great to work with, and had amazing patience when my insurance company had problems faxing over the binder, which came after the dealership closed! I would recommend Lya and her partner, Miriam, if your looking to purchase a vehicle the better way! More
very Friendly no Rushing, very Friendly, no pressure, Anna answered all my questions and kept me very pleased. I will recommend this dealership and Anna as a sales rep! very Friendly, no pressure, Anna answered all my questions and kept me very pleased. I will recommend this dealership and Anna as a sales rep! More