Amesbury Chevrolet, INC.

The BEST car buying experience I've ever had!!!!!! Jeff was the salesman that I dealt with and he was truly awesome, he was just the kindest, most patient guy, never once did I feel pressured. He took Jeff was the salesman that I dealt with and he was truly awesome, he was just the kindest, most patient guy, never once did I feel pressured. He took the time to listen and really worked with me to find the perfect vehicle for me. Karyn worked very hard to get me financed when I thought it wouldn't be possible she made it happen, she also was very patient and took the time to explain everything to me and made sure I completely understood everything, a very kind lady!! I will recommend Amesbury Chevrolet to all my family and friends. Thank you Brian, Jeff and Karyn, I love my new Ford Escape! More

Family has purchased our last 6 vehicles from Amesbury Chevy I recently purchased a brand new 2018 Chevy Equinox from Amesbury Chevrolet, marking the second consecutive new car I've purchased from them and the s I recently purchased a brand new 2018 Chevy Equinox from Amesbury Chevrolet, marking the second consecutive new car I've purchased from them and the sixth from my immediate family within the past decade. Prior to working with the amazing staff at Amesbury Chevy, I would dread the car buying experience and the games that typically accompany it. At Amesbury, the customer service is exemplary and they don't waste your time with the constant guessing games and bartering back and forth. It's an honest approach and I feel like the staff truly listens to the wants and needs of their customers and then helps to deliver them the perfect vehicle. From the time of purchase through years of service, all departments are friendly and welcoming and put the customer first. I would highly recommend this dealership to anyone searching for a new vehicle and you won't be disappointed. More

Awesome! Outstanding customer service, we could have gone to a dealer closer by but they gave us the absolute right feeling of being important to them and want Outstanding customer service, we could have gone to a dealer closer by but they gave us the absolute right feeling of being important to them and wanting to take care of us. Thanks Brian, Christopher and Karyn! More

I got the last 2017 Chevy SS My salesman's name was Kelcey. He was very nice and enthusiastic, though it's hard not to be enthusiastic about an SS. He was thorough and concise. My salesman's name was Kelcey. He was very nice and enthusiastic, though it's hard not to be enthusiastic about an SS. He was thorough and concise. Karen in the finance department really knew her stuff. It was a fun, easy experience. More

What happened to customer service? I went into the dealership on Monday 09/04 and a sales person by the name of Chris started to help me out. He helped us look at some trucks and we fou I went into the dealership on Monday 09/04 and a sales person by the name of Chris started to help me out. He helped us look at some trucks and we found one that we liked and were ready to move on. The salesperson said that we had to sign a purchase and Sales/order and also put a 1000.00 non-refundable deposit today to hold the truck and for the dealership to honor our offer. We said we would like to do a trade-in, and we said we would go and get the car and bring it to the dealership within 15 minutes and we could continue on with the deal. The salesrep then snatches the Purchase and Sales agreement off the desk forces it into his folder and tosses it into his bag. He then grabs the pen that was on table and throws it in his bag and looked at us with this angry face as if though we had done something wrong. He then starts to argue with us about how we should do the $1000.00 non refundable deposit and that we did not keep our side of the deal. We are purchasing a $20,000.00 truck, no human being is going to make radical decisions and just start signing papers and giving money away. He was also trying to make us fill out a credit application when we had already told him that we did not want to because we already had a pre-approval from our bank for $35,000.00 with a 2.49% APR. My fiance and I stood up and walked out with the intention of going back with our trade-in, as we walked out I decided to go talk to the sales manager because of how rude the sales representative was being. The sales representative then starts to argue with me in front of his manager out loud in the dealership with other customers around, the sales manager had to yell at him to stop. The sales manager ran out to me when I was about to drive off and said he apologized. However, we were mistreated for no reason, the sales rep had an easy deal laid in front of him and we were not asking for anything ridiculous, we even agreed to take the truck with the rear bumper all busted and mangled and dents above the rear passenger tire. I mean we are EASY customers, already came in with our financing and we were ready to go home with a truck. After that situation, we figured that we do not want to spend our money at that dealership, there is plenty of comparables to the truck we were getting and it was not like we were getting a sweet deal. If this is how we were treated before we gave our money, how are we suppose to be treated after we give our money. We were looking at the Red 2010 Chevrolet Silverado with 52K miles on it, I would love for management to reach out because this was appalling! More

Great experience at Amesbury Chevrolet Kelsey was friendly knowledgable and honest. Karyn was also helpful knowledgable and efficient. My buying experience was my best so far and I would d Kelsey was friendly knowledgable and honest. Karyn was also helpful knowledgable and efficient. My buying experience was my best so far and I would definitely go back. Scott M More

Karyn & Walter provided great service! This was by far the easiest car buying experience I have had. They were honest and efficient, simply looking to make the experience easy for me. I w This was by far the easiest car buying experience I have had. They were honest and efficient, simply looking to make the experience easy for me. I will definitely be back, thank you. More

very easy to deal with was in for oil change.started joking with sales manager about making me a deal i couldn't refuse.didn't even know if they had what i was looking for.t was in for oil change.started joking with sales manager about making me a deal i couldn't refuse.didn't even know if they had what i was looking for.they had one truck that fit my specs. they made a deal i couldn't refuse. drove home new truck. More

2017 Silverado Purchase no pressure to buy Well done Amesbury Chevrolet the team was friendly and honest and very easy to work with at a fair price. A great feature was the internet website w Well done Amesbury Chevrolet the team was friendly and honest and very easy to work with at a fair price. A great feature was the internet website while on vacation in Wisconsin and Kristin texting me with various truck options and changing my appointment. More

2015 Chevy Traverse Purchase Wonderful experience because of Karyn Ingram. We were a little hesitant to proceed with the purchase of a vehicle we located on line. Once we met wi Wonderful experience because of Karyn Ingram. We were a little hesitant to proceed with the purchase of a vehicle we located on line. Once we met with Karyn, her sincere, honest, helpful and professional approach, definitely sealed the deal for us. Thank you Karyn. Joan Barlow More