Amesbury Chevrolet, INC.
Amesbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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New Traverse purchase This is our 2nd car from Amesbury Chevrolet (we replaced a 2014 Traverse with a 2017). They were very helpful. We had Eric as our Sales and Karyn fo This is our 2nd car from Amesbury Chevrolet (we replaced a 2014 Traverse with a 2017). They were very helpful. We had Eric as our Sales and Karyn for the financing. We would highly recommend them. More
Great Experience Start to Finish My experience started with Kristen, online and communications were quick, and informative. Within a couple hours I had set up an appointment for an a My experience started with Kristen, online and communications were quick, and informative. Within a couple hours I had set up an appointment for an appraisal of my trade. That was my starting point, no decision were being made until I got a trade valuation. When arriving at the dealership I was met by Charley, who brought me in to meet Kristen, just to know who I had been chatting with. Then we got down to business with the appraisal process. I had done my research, and knew what I needed for my trade, and what I could afford on the other end, plus I already had a target vehicle. This made things easy for both Charley and myself. I was bit upside down on my trade, this is where Jeff stepped in and after a few rounds of my offer vs your offer, we found something agreeable to both parties. Now it was off to see Karyn. Here, I was amazed at the ease, speed, and knowledge offered during the whole "signing my life away" process. She explained things in detail, offered advice and recommendations on how to pay my loan off faster. There was a certain comfort factor here, and things just flowed. Within 2 hours of arriving at the dealership, the deal was done and I just needed to come back the next day to pick up my new ride. Delivery the next day was pretty painless. The only issue was waiting to hear from the insurance company for the registration, so they could get me a sticker and send me on my way. While waiting, Charley and I went over the vehicle options, operations, and registration of services. I am no stranger to car buying, and most will say I do it too much but it is what it is. In the 28 years of my driving history, I have purchased some 14 vehicles, and I can honestly say that this is hands down probably the best experience I have had. Thank You to all at Amesbury Chevy for my new 2017 Chevy Colorado!!! More
very helpful process didn"t take that long..was able to take vehicle for more than a test drive.. very accomidating service. would recommend them to all my friends process didn"t take that long..was able to take vehicle for more than a test drive.. very accomidating service. would recommend them to all my friends thank you More
very accomadating staff John Schiavoni and i took a car to my home to make sure my wife was able to enter and exit the car.Went back to the dealership and Karyn Ingram was ex John Schiavoni and i took a car to my home to make sure my wife was able to enter and exit the car.Went back to the dealership and Karyn Ingram was extremely helpful in all areas of the transaction. She was very sincere and honest. More
overall good experience car was delivered when promised. look forward to continued good service with service department. will be in the market for new car in the future. car was delivered when promised. look forward to continued good service with service department. will be in the market for new car in the future. More
Very pleasant easy car buying experience. Great Deal! My first contact was with Kristin Joyce who was the internet contact and really the one to get me to come to this location. John was my salesperson an My first contact was with Kristin Joyce who was the internet contact and really the one to get me to come to this location. John was my salesperson and made me feel relaxed and comfortable from the start. We did a couple of test drives and he was very knowledge and patient with my husband and myself both driving and answering all our questions. When we settled on a car he went over the new care head to toe to make sure we were all set with all the new upgrades it had. A very nice man and great to deal with. Karyn handled all the rest with grace and easy going over all the paperwork and again answering all our questions. She even gave us a few pointers on our financing! Overall a great experience that I wasn't expecting when buying a car. Highly recommended. More
A great experience I haven't been in any dealership since 2003 so I was somewhat anxious to go in, get a price and continue on to the next dealership for more prices. T I haven't been in any dealership since 2003 so I was somewhat anxious to go in, get a price and continue on to the next dealership for more prices. That was my plan...I knew I wanted a replacement for my current truck but was unfamiliar with the present day models, options and pricing. Kelcey asked all the right questions and had the patience to explain and show us (my wife and I) the stock he thought we would be interested in. Kelcey nailed it, never trying to push us into something we didn't want. By the end of the visit, we felt very at ease with the decision we had to make regarding the purchase. Pricing was explained and understood and I am confident that a fair price was agreed upon. We met with Karyn shortly after we made our decision an the experience was most favorable. She explained what was going on and how we would move forward to the delivery of the vehicle. As much as we still had to do, Karyn made it seem so simple, for us. We met the management staff, as well. A great group to say the least. The only problem I am having is that I can only give a 5 star rating. So, I'd like to provide a 5++ rating here in my review. I was referred to Amesbury by a past customer and he explained exactly what we had experienced. I would highly recommend this dealership to everyone. More
Purchased a used 2012 vehicle Kelcey was great to work with, he really cared about the individual without pressuring you for a sale. Karyn could make anyone feel at home with her g Kelcey was great to work with, he really cared about the individual without pressuring you for a sale. Karyn could make anyone feel at home with her gentle approach and attention to detail. More
Bad company policies I recently went this dealer to look at a truck. While the truck was nice it wasn't really what I wanted. I let the salesman talk me into putting a d I recently went this dealer to look at a truck. While the truck was nice it wasn't really what I wanted. I let the salesman talk me into putting a deposit on it, against my better judgement. He told me it was fully refundable. This was on a Friday. Thought about it over overnight and decided it wasn't the truck I wanted and went back Saturday morning (over 40 minutes away} to get my deposit back. When I got there I was told " no refunds on weekends it's company policy". As I was leaving one of sales managers asked if he could help me. I said yes give me my deposit back. His reply was "why did you put a deposit on a truck that you didn't want". This comment firmly made my decision to tell everyone I know about their bad policies and rude treatment of customers. I went back on Monday on got my deposit back(over an hour round trip). This will be the last time I will ever set foot on their property! More
An extremely helpful team. Eric and Karyn were amazing. Extremely knowledgeable, accommodating and helpful. I would definitely recommend this dealership to friends and family. When I need another car....Am Extremely knowledgeable, accommodating and helpful. I would definitely recommend this dealership to friends and family. When I need another car....Amesbury Chevrolet will see me again! More