Amesbury Chevrolet, INC.
Amesbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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No Pressure! No bull S***T Eric and Brian are exactly what you should get when dealing with an auto dealer! I gave them my "needs & wants" and they spoke to me with honesty and Eric and Brian are exactly what you should get when dealing with an auto dealer! I gave them my "needs & wants" and they spoke to me with honesty and respectfully! I put them through the ringer, 3 different vehicles and 3 finance options, not once did they complain! This is my 3rd vehicle from Amesbury Chevy. I brought my sister in back in November, she bought a car also! To be honest, we both had a stretch when it came to finances, but they got it done for us! I live in NH and was struggling to find time to pick it up. Eric didn't even hesitate with offering to meet me at my work and let me know if i wanted to go over the features at time that was best for me he would be happy to make time work! That is a Sales Person who understands customer service!!!! Customer for life! More
outstanding customer service My experience with Amesbury Chevrolet was with the utmost attention to my needs. William Granata took care on the financing end of the deal with clari My experience with Amesbury Chevrolet was with the utmost attention to my needs. William Granata took care on the financing end of the deal with clarity and expedience.I left the dealership a very happy customer and would recomend them to any of my family and friends. THANK YOU AMESBURY CHEVROLET! THANKS TO THE WHOLE TEAM AT AMESBURY CHEVROLET! YOUR THE BEST! More
Great customer service! Eric and Brian worked with us to get us the best deal on our new Equinox. No high pressure here, just good old fashion customer service. Eric and Brian worked with us to get us the best deal on our new Equinox. No high pressure here, just good old fashion customer service. More
2nd Purchase Today I made my 2nd purchased. This was the ONLY time that I had purchased a 2nd vehicle from the same dealership. The staff showed courtesy in every Today I made my 2nd purchased. This was the ONLY time that I had purchased a 2nd vehicle from the same dealership. The staff showed courtesy in every respect. There was no pressure from anyone. When I went in Eric was ready to assist me in my purchase. Brian greeted me as I did the test drive. After the test drive Eric went over final details of the purchase. William got the best deal possible for the amount I could afford. I would definitely recommend Amesbury to friends and relitives. More
Defines "ease of doing business" and "great customer service Met Kelcey when I walked in late on a Saturday afternoon. I was interested in a Chevy SS, and he took me thru all the great things about the car in th Met Kelcey when I walked in late on a Saturday afternoon. I was interested in a Chevy SS, and he took me thru all the great things about the car in the showroom - not a hint of a high pressure sale at all, just a really personable, informative, detailed and professional overview. Kelcey offered up details on all the available incentives and gave me very precise vehicle sell price, that was very straightforward and comprehensive, including misc fees and the finance process. Really made me comfortable with the whole buying process. Came back Sunday morning as scheduled, Kelcey had all the docs prepared as discussed, No surprises, no changes - just the BEST and EASIEST car purchasing experience I have aver had (I have purchased a new Dodge, Nissan, Acura and (2) Hondas in the last 15 years) none even come close to the EASE OF DOING BUSINESS, INTEGRITY AND TOTAL CUSTOMER FOCUS I experienced dealing with Kelsey and Amesbury Chevrolet Next step was meeting Will and handling financing and paperwork. Will was tremendous, just as personable, professional and customer focused as Kelcey. Will got me excellent financing rate and was extremely diligent in stepping through all parts of the paperwork process. He was a pleasure to do business with. If you want an informative, helpful, stress free car car buying experience, with professionals that treat you with tremendous integrity and respect - Kelcey and Will at Amesbury Chevrolet are the guys!! More
Eric Martin was great, very transparent dealer! My father sold cars for about 10 years when I was a kid. I knew all of the tricks, and heard all of the horror stories about buying cars, and you used My father sold cars for about 10 years when I was a kid. I knew all of the tricks, and heard all of the horror stories about buying cars, and you used to have to go into it like walking into a battlefield. That's why I always bought in cash, and from a private sale. When I realized what I wanted (2017 Chevy SS), I knew I would have to go to the dealer. I was on guard. But right away when I walked in, I met Eric, and he was totally up-front and very honest from the start. He was asking me all these questions to see if I qualified for any and all discounts/rebates they were offering at the time. I had test-driven an A4 earlier, and I requested that the dealership submit to me their best offer, they only get 1 shot. I was going to do the same with the SS. But, it was their 20% off MSRP deal, and holy crap, how could you not go with that! I was expecting to pay 1, maybe 2K less than MSRP (They're in demand). I tried to play coy, but I was totally sold when I saw the sub-40k price for a 4-door sedan, with a corvette engine and a 6-speed manual. And BTW, they sold 3, 3! SS's within an hour if you count my deposit! That has to tell you something about the pricing and service. Anyway, I'm rambling. When I went into sign everything today, there were no gimmicks. There were products that were offered, some I bought, some I didn't, but there was zero pressure. Will, who I was signing everything with was playing some Sinatra in his office, and it was a very relaxed atmosphere. I was totally taken aback about how all the stories I heard from my pops didn't seem to apply to these guys at all. Anyway, as you can guess, I 100% give my full endorsement of everyone at Amesbury Chevy. No games, no pressure, and everyone was very personable. I was a skeptic, but take it from me, if you're concerned, give them a shot, and ask for Eric. I don't plan on ever getting rid of my SS, but if I did, I would bend over backwards to come back to these guys, knowing I won't get (or tried to be) screwed. More
Worst experience ever I have never seen a car dealer try to run my credit so much when I said not to just to let me know if they are going to run it. They ran my credit a t I have never seen a car dealer try to run my credit so much when I said not to just to let me know if they are going to run it. They ran my credit a total of 8 times and only one of them was otherized by me. I will never go to Amesbury chevy again worst customer service and worse loan office More
Knowledgeable and caring Both sales and service departments are well staffed and knowledgeable, courteous and comfortable to work with. I had a persistent front end vibration Both sales and service departments are well staffed and knowledgeable, courteous and comfortable to work with. I had a persistent front end vibration that turned out to be a road force balance issue that they resolved. More
Eric Martin was great Found the car I wanted online, sitting in their lot. It had just come in, so there weren't even pictures. The online marketing guy took some pictures, Found the car I wanted online, sitting in their lot. It had just come in, so there weren't even pictures. The online marketing guy took some pictures, and we came down to drive it and ink the deal. A couple of things weren't ready for the car to be delivered, so Eric coordinated with my crazy schedule to deliver. He noticed a few things that weren't up to his/dealership standards and arranged for the car to be brought back and remedied. While it would have been better to be done in one visit, I respect a company that stands behind their product and makes it right. Only piece I would have avoided is the extended warranty sales pitch by some guy in a back office after we had inked the deal. They wouldn't tell me why I had to see him until he started his pitch. Probably didn't help I was in a hurry. My wife loves the vehicle, and that's the big deal! More
Best Chevrolet Dealer Around. I have been very fortunate to have had my 2013 Chevy Cruze LTZ RS serviced at Amesbury Chevrolet on two occasions in the past 12 months. Although I pu I have been very fortunate to have had my 2013 Chevy Cruze LTZ RS serviced at Amesbury Chevrolet on two occasions in the past 12 months. Although I purchased the car at the "Shop Us Last" Chevy dealer the team at Amesbury Chevrolet has serviced the vehicle as if it was their own. The first time it was in for service it turned out the part would take a few days to be delivered (turbo failed) so they insisted that I come down an take a free loaner. The second time in for service the part was available (PCV Valve Cover) and it was repaired by 10:00 AM! The entire team, sales, reception and service get an A+ rating from me and have easily earned my loyalty so when I make my next purchase I will honor them with the sale. Kind regards, Gene More