Amesbury Chevrolet, INC.

I found the whole experience of buying my Malibu Chevy a pleasure! Jeff Pelonzi, worked with me to find just the right car - no pushy sales pitch - honest answers to all my questions. Bargaining went well pleasure! Jeff Pelonzi, worked with me to find just the right car - no pushy sales pitch - honest answers to all my questions. Bargaining went well and swiftly - I got a great deal - and I'm very happy!! Many thanks to Jeff Pelonzi, John Schiavoni who explained all of my car's super features, and to Jim Doyle and Jack! Down to earth and easy going guys!!! I'm spreading the good word about Amesbury Chevrolet - many dealers in the area could use a lesson or two from you!!! Best Regards, A Very Happy Customer More

If I wrote this review Friday, when I first got the car, I would have given them a much better mark. I purchased a 2009 Hummer H3T from them last week to bring back and register in New York State. I made I would have given them a much better mark. I purchased a 2009 Hummer H3T from them last week to bring back and register in New York State. I made this very clear to them and provided them with all the appropriate documentation. I put down $10,500 on a $26k purchase and financed the rest at a fair rate and fair loan terms. I didn't blink an eye at the $400 documentation fee, because I was pleased that I had managed to sell my previous car for $10,500 just the previous day (They offered me $8,000 on a trade-in, which was a severe lowball offer) My salesman, Jeff, was very helpful over the phone, but provided me with misinformation regarding the warranty remaining on the vehicle. I will chalk that up as him making an honest mistake, because he based the information on CarFax, but he probably should have cross-referenced this with their own database before giving me the incorrect information. I was told that the dealership would handle all of my registration requirements, and to bring my old plates. I thought that a bit strange, since they're a Massachusetts dealership, but I assumed this wasn't the first time they had ever sold a vehicle out of state. Massachusetts has a peculiar "grace period" law, which allows you to drive for 7 days with old plates, on a new vehicle. Apparently, no one at Amesbury Chevrolet bothered to research into the fact that New York does not have the same law, so they sent me on my merry way home, in my new truck, with my old plates on it. If this wasn't bad enough, I called them the following business day to ensure that all of the supplemental registration documentation that they needed from me had been properly received via fax. They confirmed that it had, and would be sent out to the "registration service" on Monday. It took me SEVEN phone calls to finally be informed as to who this registration service was. Furthermore, I was told that they "have never used this company before" and thus could not provide me any information as to the time frame as to when I will receive my registration. Mind you, I currently have a useless vehicle in my driveway, because I have no way of registering it. On Monday morning, at 9:30 AM, I called back and asked if it was possible that all of the documents necessary to register the car be overnighted to me instead of the registration service, so that I could register the car myself. I was told that "the documents went out early this morning". In past and future correspondence, I was told that their UPS/FedEx pickup is in the afternoon/evening, therefore I was blatantly lied to. So at this point, I had gotten the runaround for 4 days, and a useless $26k vehicle for the next week and change. This whole experience has been an exercise in futility, mismanagement, lies, and embarrassing incompetence on the part of Amesbury Chevrolet. More

They screwed us on our trade and loan. We have been told by other local dealers to get legal help! We highly DON'T recommend this dealer! by other local dealers to get legal help! We highly DON'T recommend this dealer! More

This is my third car purchased thru amesbury Chevrolet. I have had few issues with the company and have always been treated with respect. as of now I will not buy anywhere else have had few issues with the company and have always been treated with respect. as of now I will not buy anywhere else More

I found a great truck, exactly what I wanted! It was at Amesbury Chevrolet. I drove from Maine to get it and all was good with the sale of the truck. After only driving 1500 miles it had a terrible vibra Amesbury Chevrolet. I drove from Maine to get it and all was good with the sale of the truck. After only driving 1500 miles it had a terrible vibration which was fixed after being in the shop for 2 ans a half weeks. So the vibration was gone, now it hesitates when shifting and rumbles and shakes. So I bring to the dealer again, they say they can't feel anything not "normal". So after countless hours of phone tag with GM's customer assistance center representatives (whom, may I add are located in the Phillipenes and Argentina) I get awarded a whopping 2 year free oil change package. The truck is still junk, and with only 5k miles on it, Amesbury Chevy offers me $5k less than I paid for it to trade it in (just months after the purchase). I'm very dissatisfied. Both with GM and Amesbury Chevrolet. The owner, Brian Fecteau doesn't even have the nerve or courage to call me and try to help me out of a truck that will never be satisfactory. So, $400/month sucks! Don't bother with these guys, the owner is a money hungry loser! More

i broke down in near haverill mass about two years ago at about one i n the morning had no inkling of buying new car but this guy gave me an add for new cars at amesbury chevrolet tow place told me car neede about one i n the morning had no inkling of buying new car but this guy gave me an add for new cars at amesbury chevrolet tow place told me car needed new transmision that last mechanic had messed up when he put new clutch in well i called big ken he promised me a colbalt at 1300 of course like i knew he would do when i got there he said he couldnt let me have it that price so i panicked and got aveo nice car but not what i wanted they also gave me the run around on cancelling my ext warranty had to get my insurance lady to call chevy new england dealer to get it refunded please and i mean please do not deal with these jerks! More

This was by far the easiest transaction for a car that I have ever made. I sent in an internet lead and was responded to very promptly by the client care specialist JP. He went over with me the vehicles tha have ever made. I sent in an internet lead and was responded to very promptly by the client care specialist JP. He went over with me the vehicles that the dealership had in stock that closely matched what I was looking for and also went as far as to tell me that if I were to look and they didn't seem to fit that he and his managers could easily find what I was looking for. I set an appt. for the next day and was greeted by JP when I came in and then he introduced me to Steve who was very knowledgable on the product and extremely helpful. When it came down to the numbers the sales manager Justin Fecteau came over and introduced himself and pointed out how the numbers broke down. Based on my experienece up till then in terms of the professionalism and friendliness (as well as a very aggressive price) I decided to buy from them. I would reccomend anybody I know looking for a car to visit this dealership and like I said it made my car purchase very enjoyable and easy. One other thing that I thought I should mention is there were no back and forth good salesman, bad sales manager high pressure sales tactics. Great place to purchase a car from. More