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Ancira Kia

San Antonio, TX

4.9
1,086 Reviews
At Ancira Kia, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Ancira Kia, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. Ancira Kia Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Ancira Kia service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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6139 Bandera Road

San Antonio, TX

78238

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Showing 1,086 reviews

September 21, 2012

Very good, no great experience overall!!!!! Everyone was professional and polite and would go to any length to accommodate us. Also Ray the van shuttle driver was a pleasure to chat with as we made our way More

by Jim Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky in sales, Diego in finance, Terrence in parts and Ray the van driver.
Sep 27, 2012 -

Ancira Kia responded

Jim, Thank you for taking the time and letting me know about your experience. We strive to provide the best Service in San Antonio, and believe we are. Stop by and say hello when you are in the dealership. Thank you for being our customer! Best regards, Jason Thompson General Manager Ancira Kia

September 15, 2012

I bought my new KIA Rio at Ancira. They gave me a great deal on a fully loaded car that I continue to enjoy. Roberto, the salesman, was friendly and very knowledgeable. He even helped me return my rental More

by flaky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto, Robert Gonzales
Sep 16, 2012 -

Ancira Kia responded

Thank you for being an Ancira Kia Customer, and taking the time to tell me about your experience. I am very lucky to have Roberto, and will make sure to thank him in front of his peers at our next Sales Meeting. Congratulations on your 2013 Kia Rio! Best regards, Jason Thompson General Manager Ancira Kia

August 21, 2012

I was having a horrible time trying to get service and I voiced my displeasure on this site. I got a call the next morning from Jason and an email apologizing for my inconvenience. Someone dropped the bal More

by Kia Woes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Javier and Jason, Jason Thompson
Sep 27, 2012 -

Ancira Kia responded

I hope everything is perfect for you now. Please let me know if it isn't. Thank you, Jason Thompson

August 07, 2012

I wanted to express my extreme gratitude and satisfaction regarding the excelent service and assistance that I received from Ancira Kia and specially from Mr. Bobby Guerra in the service department. His empa More

by fabianbelh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Guerra, Roberto Guerra
Aug 07, 2012 -

Ancira Kia responded

Fabian, Thank you for being our customer and taking the time to share your service experience with me. Providing Excellent Customer Service is our primary focus. I am very pleased Bobby did a great job for you! Best regards, Jason Thompson General Manager Ancira Kia

August 05, 2012

After a very daunting car buying experience...I was fortunate enough to end up at Ancira Kia and into the hands of "Big Will". What a nice and pleasant experience!!! It was a pleasure doing business wi More

by grcohen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William "Big Will" Brookins, William Brookins
Aug 05, 2012 -

Ancira Kia responded

Gary & Lindley, Congratulations on your new Kia! I really appreciate your taking the time to share your experience with me. I will make sure to read your email, at our next Sales Meeting so Big Will receives a well deserved pat on the back in front of all his peers. Thank you for being our customer! Best regards, Jason Thompson General Manager Ancira Kia

June 11, 2012

Everything was easy. Really happy doing business with these gentlemen. I had been looking for a Highlander Hybrid for a couple months. I called Eddie and negotiated the purchase of my vehicle over the ph More

by softwhitesand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Townsend, Charles,( Eddie, Remi and John in the used Cars) , Eddie Conde
Jun 13, 2012 -

Ancira Kia responded

Congratulations on the purchase of your Highlander! Thank you, for taking the time to let me know about your sales experience. Your satisfaction is very important to me, and all of the Ancira Organization. I'll make sure to thank Eddie for a job well done! Best regards, Jason Thompson General Manager Ancira Kia

April 26, 2012

Best car buying exerience ever! Robert was absolutely a pleasure to work with. No pressure. He cared about what we wanted. Ancira earned our business! More

by texmex1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Martinez, Rafael Martinez
Apr 26, 2012 -

Ancira Kia responded

Thank you for being our customer, and congratulations on your new Kia! I really appreciate your taking the time to tell me about your purchase experience. I'll make sure to thank Roberto again, on your behalf. Best regards, Jason Thompson General Manager Ancira Kia

April 16, 2012

Robert was AMAZING! He was not the least bit pushy or out to get his commission. I felt that he wanted me to buy the car that best suited me. He, along with the whole dealership went above and beyond t More

by cgfoulds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Martinez, Rafael Martinez
Apr 26, 2012 -

Ancira Kia responded

Thank you for taking the time to share your experience with me, and thank you for being our customer. I will make sure to thank Roberto during our next Team Meeting. Best regards, Jason Thompson General Manager Ancira Kia

March 21, 2012

The first time I went to Kia I spoke with Jaime. He was kind at the beginning, but I guess he assumed that 22 year old guy wearing just jeans & a t-shirt was not a serious buyer. He became what seemed More

by Al2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Hammond, Jason, Jason Thompson
Mar 22, 2012 -

Ancira Kia responded

Congratulations on your purchase! I appreciate your taking the time to share with me your experience. I will take all of your comments and share them with Victoria and Jaime. I apologize for the experience with Jaime, this is the first time I have heard these concerns. Please do not be a stranger and again, I appreciate you taking the time to share your experience with me. Ancira Kia strives for an outstanding Sales and Service experience. Best regards, Jason Thompson General Manager Ancira Kia

January 10, 2012

I came in looking to get more economical vehicle. I was interested in the KIA Soul. Spoke with Will in sales. Will was very friendly and tried to be very helpful. I explained that I was needing a more econ More

by mar1967
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
will
Jan 10, 2012 -

Ancira Kia responded

Please accept my apology for your experience. Have you received your plates yet? If not, may I have your name so I can look into this? The Window sticker on a Soul Plus or Exclaim reflects Highway Average is 34 MPG, expected range for most drivers is 28 to 40 MPG. Please bring your car in and see Javier Gomez, our Service Director. He will have the Soul checked to make sure everything is programmed and set properly for maximum Fuel efficiency. Best regards, Jason Thompson General Manager Ancira Kia

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