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Ancira Kia
San Antonio, TX
1,086 Reviews
At Ancira Kia, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Ancira Kia, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Ancira Kia Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Ancira Kia service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday Closed
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,086 reviews
December 16, 2022
Very helpful, friendly, and courteous. Took extra step to verify paperwork. Stayed on phone until accuracy was determined. Car was fixed and returned as they promised. Took extra step to verify paperwork. Stayed on phone until accuracy was determined. Car was fixed and returned as they promised. More
by Coach
Employees Worked With
Mike
December 16, 2022
The dealership and the service manager Ian were very responsive and took great care with my vehicle and answered my every question. I would willingly return any time. responsive and took great care with my vehicle and answered my every question. I would willingly return any time. More
by Laurel.Ginsberg
Employees Worked With
Ian service advisor and Monica service representative
December 16, 2022
The place is very clean and the staff very friendly. They explained the cost and they vacuumed the interior also. They explained the cost and they vacuumed the interior also. More
by jcluv2dance
December 09, 2022
Assigned service person swift & efficient. She able to explain things & carry out my wants. Waiting area had no coffee available & men’s. room not clean. She able to explain things & carry out my wants. Waiting area had no coffee available & men’s. room not clean. More
by dacafi
Employees Worked With
Lia and Christian
December 09, 2022
Always attentive to what the customer needs. I am valued though my car is 3 years old and beyond. New service attendant checked on the progress of my car and updated me. This is great instead of I am valued though my car is 3 years old and beyond. New service attendant checked on the progress of my car and updated me. This is great instead of wondering every hour that goes by and have to check for yourself. This Kia place is the best in the city! I drive across town because of the great way customers are treated. More
by Dr Stinger
Employees Worked With
Lea
December 06, 2022
Good service once there. Unfortunately, I was not told that it would take half a day to check out one of the recalls before I went. I had to reschedule my appointment. I live Unfortunately, I was not told that it would take half a day to check out one of the recalls before I went. I had to reschedule my appointment. I live over an hour away from San Antonio. More
by DeeDee
December 05, 2022
They are always friendly, helpful and keep you informed. We transferred our services from another dealership to them and am glad we did. We transferred our services from another dealership to them and am glad we did. More
by JanW
Employees Worked With
December 04, 2022
They took me in without an appointment and serviced my car right away. Shout out to Adnan Nawaz for walking me through my car's issues and taking care of me. car right away. Shout out to Adnan Nawaz for walking me through my car's issues and taking care of me. More
by 🌳
December 02, 2022
***WARNING**SAN ANTONIO AND SURROUNDING AREAS*** ***MR. ANCIRA PLEASE HAVE AN INSERVICE ON PROFESSIONALISM AND CUSTOMER SERVICE FOR ENRIQUE GARZA, JP AND YOUR STAFF*** i went to Ancira Kia on 6139 Bande ANCIRA PLEASE HAVE AN INSERVICE ON PROFESSIONALISM AND CUSTOMER SERVICE FOR ENRIQUE GARZA, JP AND YOUR STAFF*** i went to Ancira Kia on 6139 Bandera San Antonio TX. on 11/30/22 found a car that i wanted to purchase came to agreement sent information to the dealer to retrieve finance information and my approval from my credit union in which they listed as a preferred dealership, MY CREDIT UNION GOT INVOLVED AND SENT THEM AN EMAIL and ENRIQUE GARZA "Manager" I put the word manager in quotes because he's far from one, ENRIQUE GARZA stated I could pick up vehicle the next day. I called Ancira Kia on 12/1/22 multiple times over the span of 3-4 hours asked for "manger" staff stated he was busy and couldn't get to the phone just leave a message. 30 minutes later received a call from one of the sales rep stating that the vehicle had been sold and tried to sell me another vehicle, I had asked to speak with manager ENRIQUE GARZA and sales rep had hung up the phone on my face! Ancira Kia failed to notify me that the vehicle was sold without any notice even when we both agreed on numbers, after he stated to pick up vehicle next day. One hour later after being told the vehicle we agreed on was sold, I found the said vehicle on Ancira Kia 6139 Bandera San Antonio TX. website for sale, they posted pictures of the vehicle up for sale on their website. Ancira Kia 6139 Bandera San Antonio TX. is very unprofessional and would not recommend to ANYONE. Especially ***FIRST TIME BUYERS!*** OR ANYONE FOR THAT MATTER***With upcoming Christmas"DEALS***DO NOT GO HERE*** I WILL BE NOTIFYING CORPORATE, REGIONAL*** CUSTOMER SERVICE AND PROFESSIONALISM IS NOT FOUND AT THIS LOCATION*** More
by Nez
Employees Worked With
ENRIQUE GARZA
