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Ancira Kia
San Antonio, TX
1,086 Reviews
At Ancira Kia, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Ancira Kia, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Ancira Kia Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Ancira Kia service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday Closed
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,086 reviews
August 22, 2021
They met all my expectations! Great bunch of people. They explained my options regarding what my car required. They are a great team! Thanks! explained my options regarding what my car required. They are a great team! Thanks! More
by rosssuniga
August 21, 2021
Very pleased with staff and service, thanks. I was surprised to have the repairs made on one day. I call that excellent service, im impressed surprised to have the repairs made on one day. I call that excellent service, im impressed More
by Ben
August 21, 2021
Amazing people with amazing service. Helped me to purchase my first vehicle and made the process easy to understand. purchase my first vehicle and made the process easy to understand. More
by Ian C
August 16, 2021
For those considering Ancira Kia…think again. You will be treated amazingly when you are purchasing. But as soon as you have the vehicle, you no longer matter. My car is under 60,000 miles with the full “bum treated amazingly when you are purchasing. But as soon as you have the vehicle, you no longer matter. My car is under 60,000 miles with the full “bumper to bumper” warranty. The brake assembly switch is out, which means that my push start (with no manual option) won’t work sometimes. This has left me stranded over a dozen times for up to 2 hours. This dealership has waitlisted me for over a month, lost my initial appointment so I had to create another one, and when I called because I need a loaner to get around (which is pretty standard when a vehicle under warranty is in the shop for repairs…especially when it’s the dealer that sold you the xxx in the first place), I was told they don’t have one and I’d “just have to wait” for them to get me in. Even though they messed up my original appointment. The service department is TERRIBLE and all the 1 star reviews for An it’s Kia are about their service department. Like I said, they surround you with care when buying and then leave you stranded and treat you like crap when you need them later. 1. Don’t buy Kia 2. If you must, don’t buy from Ancira Kia in SA. You have other, better, options. More
by jmanginell
June 03, 2021
Poor customer service. Our KIA was not purchased at the dealership and our priority in the service department seemed to be less than. Little does the dealership know, I'm in the market for another KIA but dealership and our priority in the service department seemed to be less than. Little does the dealership know, I'm in the market for another KIA but will not return to this dealership. We waited over two hours for a scheduled appointment to fix horn. Had to leave without getting repair done because there seemed to be no urgency. More
by davtrevino
Employees Worked With
March 31, 2021
Kelly was FANTASTIC! She was beyond helpful and she was able to help me purchase my first vehicle! Ancria Kia is a great place to purchase a vehicle, they are respectful and help you find what fits you! able to help me purchase my first vehicle! Ancria Kia is a great place to purchase a vehicle, they are respectful and help you find what fits you! More
by Jasmine
Employees Worked With
February 24, 2021
Service from start to finish was excellent. I called in requesting a sales rep on the specific vehicle I wanted to purchase and Kelly waited until I was able to get on the lot in the evening to provide me requesting a sales rep on the specific vehicle I wanted to purchase and Kelly waited until I was able to get on the lot in the evening to provide me the level of customer service I was looking for when purchasing a vehicle. The entire experience with this location made sure I was comfortable with my monthly payment and down payment. If you’re shopping for a Kia come to Ancira. More
by travishudson.socal
Employees Worked With
February 24, 2021
The best service we have ever got. I didn’t know that the process would be so easy, all thanks to Kelly Belluomini Murray and Team Kia. They made us so comfortable and did everything so fast (paperwork). Thi process would be so easy, all thanks to Kelly Belluomini Murray and Team Kia. They made us so comfortable and did everything so fast (paperwork). This is my dream car and getting it was a dream come true. Thanks so much for my heart to Kelly and Team Kia for taking care of us and helping me in getting my dream car. You guys are the best and you guys are star!! More
by Varun Maddela
January 09, 2021
Kelly was very helpful and set me up with a great car! The whole process was seemless and every member of the staff I interacted with was friendly and helpful. The whole process was seemless and every member of the staff I interacted with was friendly and helpful. More
by chriscola0
Employees Worked With
January 07, 2021
Kelly has a great personality and was fantastic, went above and beyond to assist me in finding the right vehicle. She took time to explain in much detail how everything worked with the Forte and made sur above and beyond to assist me in finding the right vehicle. She took time to explain in much detail how everything worked with the Forte and made sure I was all set More
by stem2100
