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Ancira Kia - Service Center

San Antonio, TX

4.9
823 Reviews

823 Reviews of Ancira Kia - Service Center

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January 18, 2023

Customer service was great! !!! Service tech Jesse was fast and very generous. And our advisor Ian was helpful and friendly. More

by G.G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Ian G.
January 18, 2023

Excellent service they checked everything on my vehicle and I was notified during the process More

by Jpadin85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2023

I would definitely recommend and purchase another car at this dealership. The salesperson was awesome and so was upper management. More

by ma2val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Cardenas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

ma2val responded

I would definitely recommend and purchase another car at this dealership. The sales person was awesome and so is the.

Jan 16, 2023 -

ma2val responded

I would definitely recommend and purchase another car at this dealership. The salesperson was awesome and so was upper management. The only drawback is waiting for a part since October 2022. Totally understand that there has been a shortage on certain parts. Just wanted the Service/Parts department let me know periodically what is happening to the part.

Jan 16, 2023 -

ma2val responded

See above

January 15, 2023

Went in for recall service, added an oil change and was finished in less than an hour. Adman was the best. He kept me updated on the work and made the whole experience the best I have had at any dealership More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adnan
January 15, 2023

Ian is so personable, professional, reliable, and knowledgeable! I know I can trust he's going to be honest about repairs and not take me for a ride. I know it's a busy center and it can be quite a w More

by C25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Grainger
January 14, 2023

This was the quickest service I have ever had at any dealership and any brand of vehicle. It was Teo hours from home to dealership, serviced and back home. Ancira is 25 miles from my home, we'll worth More

by Sbsheldahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Grainer, service advisor
January 14, 2023

It feels great to work with a dealership I can trust! I will definitely come back here for future work. More

by Tech76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
January 14, 2023

Ancira Kia If you are having oil consumption issues with a KIA engine. I would strongly think twice before taking a car to Ancira Kia. I was given flawed reasoning and false information concerning my v More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2023

I received great service. They were very attentive, professional, and friendly. I would highly recommend Ancira Kia. More

by DeeDee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2023

This dealer is very comprehensive. I am comfortable contacting them if I have a concern. More

by Mrsbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service. He was great addressing my concerns.
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