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Ancira Kia - Service Center

San Antonio, TX

4.9
823 Reviews

823 Reviews of Ancira Kia - Service Center

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October 02, 2022

Fast and very efficient. First time using them and feel very comfortable going back for whatever my service needs should be! More

by Kristie.kromer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2022

Bianca gave me the best service that anyone could ask for. She went above and beyond giving me the time and trouble to make sure the problem was resolved. More

by Allen Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2022

They Paided attention to my concerns. All worked in the end. Bianca took care to check the configuration of my car to make sure I was given what my vin number showed. More

by Ernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2022

As usual, from scheduling my service appointment to having the service completed, everything was great. More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2022

After purchase maintenance review, took my car in for a scheduled oil change. Service personnel were very professional and courteous. Got my vehicle done quickly and efficiently. Thank you Ian Grainger. More

by hern3023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Grainger
September 30, 2022

Customer service was good. It was explained to me the situation and what was needed. More

by mjclinkscales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2022

The service is wonderful. Everyone was professional and courteous. My car was spotless when it was returned. More

by Melissa.munoz128
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2022

Wouldn't go anywhere else for service. Nice to work with a company that overdelivers on service. More

by Nicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Ancira Kia responded

Your 5-star rating means the world to us! You can always count on great customer service from our dedicated staff. Thank you for being part of our Ancira Kia Family! - Brian Rodriguez, General Manager

September 29, 2022

Took my vehicle one afternoon and received phone call from Placido next day to pick it up. The gentleman that gave me receipt didn’t get his name was very kind also. He explained what was done and asked More

by gesanchez582
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Placido
Nov 18, 2022 -

Ancira Kia responded

Thank you for sharing your fantastic experience with us! I will be sure to share your kind words with Placido and Jose. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

September 28, 2022

Always coming back to this location for service of my ‘21 Sorento. Love the staff and professionalism. Instills trust. More

by ‘21 Sorento
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Ancira Kia responded

Your 5-star rating means the world to us! You can always count on great customer service from our dedicated staff. Thank you for being part of our Ancira Kia Family! - Brian Rodriguez, General Manager

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