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Ancira Kia - Service Center

San Antonio, TX

4.9
823 Reviews

823 Reviews of Ancira Kia - Service Center

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April 17, 2022

Fast and excellent service. On point with the inspection and explained what was going on through the process. More

by dvara249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Ancira Kia responded

Your 5-star rating means the world to us! You can always count on great customer service from our dedicated staff. Thank you for being part of our Ancira Kia Family! - Brian Rodriguez, General Manager

April 15, 2022

Service center reps treat you like family and see to your needs. Would high recommend to friends and family. More

by gsanchez1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Ancira Kia responded

We appreciate your 5-Star rating! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

April 15, 2022

All staff was courteous, kind, and extremely knowledgeable! Mike went above and beyond to assuage any concerns I had after dropping off my car. More

by deetrevizo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
May 09, 2022 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Mike. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

April 15, 2022

The service was courteous, efficient and very solicitous. I've dealt with Tucker before and I am very pleased with the services orovided by the service dept, and the dealership in general and Tucker specific More

by Nmifflin29
Recommend Dealer
Yes
Employees Worked With
Tucker
May 09, 2022 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Tucker. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

April 15, 2022

I took my car for a recall. The appointment was at 8 am. As soon as I was in line, they took care of my car like immediately. The employee was very attentive and in about less More

by Velazquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PLlacido Mayorga, Nicolas Gutierrez, Mike
May 09, 2022 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Placido. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

April 14, 2022

Service was great. They kept us informed about what was wrong with our vehicle and got it back to us in a timely manner. More

by sanchezjrfrank23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego
May 09, 2022 -

Ancira Kia responded

We appreciate your 5-Star rating, Frank! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

May 09, 2022 -

sanchezjrfrank23 responded

Kept me informed about what was going on w/our vehicle. Ancira Service was able to get it back to us in a reasonable amount of time. Thanks Ancira

April 14, 2022

Fast service and quick turnaround. Only thing that went wrong is I requested an oil change with the young lady who checked my car in and she said ok. However she never added it to the More

by Dinah68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Ancira Kia responded

Thank you, for the 5-Star rating! I'm happy to hear you choose us for all your vehicle needs. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

April 14, 2022

Tucker was so great! ! Although we had s9me struggle understanding what the problem was Kia and Tucker took every precuation to help us out. Not only did they figure out w More

by Pureenergy242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Bosmans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker
May 09, 2022 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Tucker. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

April 14, 2022

Great service very professional nice and clean very friendly on a scale from 0 to 10 i give it a 10 More

by jaleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Ancira Kia responded

Your 5-star rating means the world to us! You can always count on great customer service from our dedicated staff. Thank you for being part of our Ancira Kia Family! - Brian Rodriguez, General Manager

April 13, 2022

I was tend to as soon I arrived at the dealership, with explanation of what was the wait time and received a call when vehicle was ready for pickup. More

by Moralessandy486
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tucker Dixon
Apr 13, 2022 -

Ancira Kia responded

We appreciate your 5-Star rating! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

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