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Ancira Kia - Service Center

San Antonio, TX

4.9
823 Reviews

823 Reviews of Ancira Kia - Service Center

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December 02, 2021

Bianca went above and beyond to help me she made my experience with Ancira Kia priceless. More

by tleak08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Ancira Kia responded

Your 5-star rating means the world to us! You can always count on great customer service from our dedicated staff and I will also share your kind words with Bianca. Thank you for being part of our Ancira Kia Family! - Brian Rodriguez, General Manager

December 02, 2021

Took care of my vehicle quickly! Even returned my vehicle in better condition than I left it with them!! Excellent service!! More

by AgentS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego
Dec 06, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

December 01, 2021

My service advisor Tucker was great. He was very informative and helpful. He made sure I knew everything that was being done to my vehicle. More

by Jsbailey8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tucker
Dec 06, 2021 -

Ancira Kia responded

Bailey, thank you for sharing your awesome experience with us! You can always count on great customer service from our dedicated staff. I will also be sure to share your kind words with Tucker. Thank you for choosing us for all your vehicle needs! - Brian Rodriguez, General Manager

December 01, 2021

I have always received great service from Ancira.. unfortunately the problem I experienced was not able to be taken care of at this time due to my car not exhibiting the problem I had during the check More

by vg59ma49
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Ancira Kia responded

We appreciate your 5-Star rating! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

November 30, 2021

I always go to this dealership because I don’t feel uncomfortable there they are friendly and courteous and keep you up-to-date with what’s going on with your vehicle. Even during Covid they tried to d More

by Km210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! You can always count on great customer service from our dedicated staff. Thank you for choosing us for all your vehicle needs! - Brian Rodriguez, General Manager

November 30, 2021

Very happy with using a loaner vehicle while I waited for my vehicle to be serviced. It would take a day or two to get the parts. I would also like to say that Tucker Slade Dixon service advisor did a great More

by mgsiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tucker Slade Dixon
Dec 06, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Tucker. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

Dec 06, 2021 -

mgsiller responded

Thanks again, Marie G. Siller

November 29, 2021

Taking my car in for a oil change and the customer service was excellent they even informed me of a possible recall on my car which I didn’t know of and got my car serviced and ready super fast! More

by brod8019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Ancira Kia responded

Your 5-star rating means the world to us! You can always count on great customer service from our dedicated staff and I will also share your kind words with Ian. Thank you for being part of our Ancira Kia Family! - Brian Rodriguez, General Manager

November 28, 2021

Amazing, courteous service. Tucker was a total sweet heart keeping me aware of my vehicles status as they worked on it and even escorting me back to my vehicle like a true gentleman. Waiting area & bath More

by MARILYNN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tucker Slade Dixon
Nov 30, 2021 -

Ancira Kia responded

Marilyn, thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Tucker. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

Dec 01, 2021 -

MARILYNN responded

Thank you!! Looking forward to having a wonderful relationship with your company. As a service industry proffesional & trainer, I am more alert to service or the lack thereof and your dealership was just spectacular! Thank you again.

November 28, 2021

Very courteous. Finished when promised and did the work I requested. Washed and vacuumed the car. More

by Sue Keller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tucker Dixon
November 26, 2021

Very excellent good job.. I appreciate everything and taken the time looking at my car.. More

by ambroseharold
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego E. Marquez service advisor
Nov 30, 2021 -

Ancira Kia responded

We appreciate your 5-Star rating, Ambrose! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

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