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Ancira Kia - Service Center

San Antonio, TX

4.9
823 Reviews

823 Reviews of Ancira Kia - Service Center

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October 30, 2021

Ian was awesome. The whole staff made me feel comfortable and did excellent work on my car More

by Ednaburbage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian
Nov 02, 2021 -

Ancira Kia responded

Your 5-star rating means the world to us! You can always count on great customer service from our dedicated staff and I will also share your kind words with Ian. Thank you for being part of our Ancira Kia Family! - Brian Rodriguez, General Manager

October 30, 2021

A great facility and KIA representative to stand behind KIA products. Very pleased we your work always. More

by Mshopteacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Nov 02, 2021 -

Ancira Kia responded

We appreciate your 5-Star rating! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

October 30, 2021

Outstanding customer service! Staff was very friendly and professional. Really great auto service center these guys had me in and out, most places I’ve been to take at least an hour before they tell you that More

by MrsRod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfredo Apolinar
Nov 02, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us, Rod! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Ian. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

October 29, 2021

Ancira Kia did a great job. like to thank Mike in service and all the mechanics. Great service, excellent work 👍👍😁😁 kia best service manager running the crew. More

by randybayne65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in service
Nov 02, 2021 -

Ancira Kia responded

Randy, thank you for sharing your awesome experience with us! You can always count on great customer service from our dedicated staff. I will also be sure to share your kind words with Mike. Thank you for choosing us for all your vehicle needs! - Brian Rodriguez, General Manager

October 29, 2021

They got me in quickly. Was able to get the part put on the same day. After having a terrible experience at world car this was a breeze. More

by Melomiracle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian. Mike.
Nov 02, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! You can always count on great customer service from our dedicated staff. Thank you for choosing us for all your vehicle needs! - Brian Rodriguez, General Manager

October 28, 2021

Excellent professional service from the time I pulled up to drop off car. Friendly, courteous staff. Very clean waiting area and fully stocked coffee bar. New to Texas & very first time to this dealership & More

by Loriait
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None listed
Nov 02, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

October 28, 2021

Ian my service writer was very helpful in helping me with the issues I had. Call backs were very helpful and informative. More

by pparman18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian grainger.
Nov 02, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Ian. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

October 27, 2021

Quick turn around time for wheel replacement. Not to long of a wait. Great service More

by AAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tucker
Oct 28, 2021 -

Ancira Kia responded

We appreciate your 5-Star rating! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

October 26, 2021

The service you tend to get from your car manufacture should be like the service I received at Ancira Kia , same as it was four years ago top notch and the sales manager in the sales department is always More

by NoLilShow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique sales
Oct 28, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! You can always count on great customer service from our dedicated staff. Thank you for choosing us for all your vehicle needs! - Brian Rodriguez, General Manager

Oct 28, 2021 -

NoLilShow responded

I don’t give reviews often as I’m very picky about whom I do business with myself. But this dealer has won my long loyalty and trust.

October 23, 2021

From the purchase of my vehicle to getting it serviced, Ancira is always so prompt and professional. More

by Laura Pague
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anette Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike (service department)
Oct 27, 2021 -

Ancira Kia responded

Laura, thank you for sharing your awesome experience with us! You can always count on great customer service from our dedicated staff. Thank you for choosing us for all your vehicle needs! - Brian Rodriguez, General Manager

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