Anderson Nissan Mazda

I give the dealer an "A+". Our salesman, Dave Marquardt, went above and beyond and we give him an "A+", too. We did 99% of the transaction via e-mail - which is exactly what I wanted. I e-mailed Dave the went above and beyond and we give him an "A+", too. We did 99% of the transaction via e-mail - which is exactly what I wanted. I e-mailed Dave the exact Murano, including the VIN and a picture of it (I found the car online via the Nissanusa.com website) that we wanted to buy, including an American Express printout of the price I wanted to pay. We went back and forth with a few e-mails and he called me with the OTD price. Actually the OTD price ended up being less then my price as I goofed by not including destination charges. So, I am happy with the price. Leslie (wife) and I got in the car and drove 83 miles to Anderson Nissan to buy the Murano. Many would say why not go to a dealer closer. Well, we bought it on September 4th and Anderson had the only 'Pearl White' left in the region, maybe the whole midwest (we are in Northern Illinois). So, we get to the dealer, fill out the paperwork very quickly, and leave. All is good! But there is more: 1) Anderson filled the tank up and I did not expect that, 2) the car was very clean and I did expect that, 3) It turns out that we ended up paying less then the expected OTD price because the tax rate was 0.75% less then our local rate (Pete Malecke, the Finance Manager, took the time to research and verify the state rules applied correctly), and 4) a few days later when I needed specific documentation to get plates for the car we had plates transfered from (to the new car), Maureen Risch came through with flying colors (again via e-mail). By the way, the sales manager (I forgot his name) said 'thank you' to us while we were filling out the paperwork. He seemed like a nice guy, too. All in all - an "A+". Contract me directly if you feel I can be of any assistance to you. Sincerely, Mitchell Schwarzbach 580 East Old Elm Road Lake Forest, IL 60045 847-735-1915 m-schwarzbach@comcast.net More

My husband and I have been looking for a new car and have been looking at the smaller styles that are in the SUV catagory. I researced several styles via internet for apperance, ie: Vibe, Caliber, Edge etc, been looking at the smaller styles that are in the SUV catagory. I researced several styles via internet for apperance, ie: Vibe, Caliber, Edge etc, and the Nissan Rouge won over all the other choices hands down. The quality of workmanship is outstanding and the thought the designer put in to the driver and the drivers comfort was wonderful. We found the perfect car and we bought it on the spot. 4 hours after entering the carlot we drove away with our new 2011 Nissan Rouge. The dealership had many selections to look at and the fast response from the salesman, Pete Carlson, was a big factor in our very pleasant experience. The speed of the sales transaction was nice too. There was minimal bartering back and forth regarding the final trade in allowance and the 'bottom line'. I would highly recommend anyone to go to Anderson Nissan in Loves Park, IL. for their next vehicle, new or used. It was my birthday on the day of purchase so this was a very fun day for me. The treatment and attention we got from all the personnel including the receptionist at Nissan was great. More

This is hands down the WORST dealership that I have ever been to! I bought a 1986 Nissan 300ZX a classic car for any Nissan enthusist. I took it there to have a coolant problem looked at, little did I know been to! I bought a 1986 Nissan 300ZX a classic car for any Nissan enthusist. I took it there to have a coolant problem looked at, little did I know that they charged me 800 dollars for a 300 dollar job not unlike any other dealership but the jackasses never even replaced the radiator! They just left my lower hose unclamped down, they also didn't tighten down the thermostat housing to spec and it was leaking. Less than 12000 miles later I am having another coolant problem with a noticable amount of coolant on my radiator. I take it back there because it is still under warrenty (otherwise I wouldn't have ever let my car in that garage again) they tell me it is the upper radiator hoses that are bad. The next day my car is even worse than I have ever seen it. I bought my radiator hoses and went to put them in I quickly noticed that they NEVER replaced my radiator it is still leaking nor did they change any of the hoses they said they did and the thermostat had RTV sealant in the hole coolant goes through. I will certainly be calling my lawyer tomorrow and paying them a visit. I wouldn't reccomend this dealership to anyone! More

Nissan Anderson is located in Loves Park (Rockford), IL. These guys have an excellent selection of Nissan models and a few Infinitis on their lot. If they do not have it, they'll do everything in their pow These guys have an excellent selection of Nissan models and a few Infinitis on their lot. If they do not have it, they'll do everything in their power to procure it. I worked with Brad Ferwerda and the manager P.Baker ("Baker"). These gentlemen are class acts and straight shooters. They know how to EARN a sale. I had been in the market for a new car for some time. I happen to drive by the lot when a specific car caught my eye. I spoke with Brad and he spent a considerable amount of time with me making sure "I was getting exactly what I wanted before parting with my hard earned money (rendition of his words)." He took me out on several test drives and made sure I could see the full performance of the vehicles I was considering on open, winding, and hairpin roads. He is knowledgeable of the cars he sells, and knows the area well. So he is able to match up customers' needs and desires with ideal vehicles. He's a good salesman, and is not pushy. Baker is a funny guy that knows how to take care of the customer. He goes above and beyond,even after the sale has been made. Anyone who buys from these two gentlemen, can feel safe they are in good hands. I had shopped around all over ChicagoLand, Madison, and even Milwaukee. I told them what kind of offers with the VPP program I was getting, and I was advised by Baker that some dealers who make ridiculous claims and they cannot do what they say they will do. Sure enough, I learned those larger dealers cannot stand behind some of the BS they spout. Caveat Emptor! ("Let the Buyer Beware!"). One of the Madison, WI dealers tried the "bait-and-switch" tactic with me. Ultimately, I went back to Anderson, and back to Brad Ferwerda and the Baker man and wrapped up my dream car. These guys went above and beyond by detailing and prepping the car like it was ready for a show. I was extremely happy with the extra effort. If you are considering a Nissan (or other brands) I would highly encurage you to stop in at Anderson and ask for Brad Ferwerda, and then Baker. Tell them that Andy M. sent you and you'll be sure to get a great deal and great customer service after you pruchase. More

ALL THE PWEPLE WHO HELPED ME COME BACK TO NISSAN,AFTER I HAD BEEN GONE WERE(1)STEPHINE,(2) SALES MANAGER"BAKER" (3) AND SALESMAN DAVE MARQUART,(4) BILL REUSH SERVICE MANADER,AND LAST BUT NOT LEAST THE FRIEN HAD BEEN GONE WERE(1)STEPHINE,(2) SALES MANAGER"BAKER" (3) AND SALESMAN DAVE MARQUART,(4) BILL REUSH SERVICE MANADER,AND LAST BUT NOT LEAST THE FRIENDYIST PEOPLE IN THE WHOLE BUILDING....I WILL REFER ALL MY FRIENDS TO ANDERSON NISSAN....MY WIFE LOVES THE COLOR...ART SIMEK,ROCKFORD,IL. More

Very freindly! Worked with me to achieve the price I was looking for. Best part was salesman did not have to run and ask someone else on every question I had on price or requests. That impressed me that the looking for. Best part was salesman did not have to run and ask someone else on every question I had on price or requests. That impressed me that they impower the salesmen to make decisions instead of salesman being a go between...In and out in a short period of time..Bought 2 cars from this dealer along with service on my first Nissan not purchased here..A+ Gentlemen. Thank you Dave G More

The Salesman and General Sales Manager were willing to work with my wife and me. We needed to find the right car at price we could be comfortable with. Mr. Barr was very patient and it seemed he and M work with my wife and me. We needed to find the right car at price we could be comfortable with. Mr. Barr was very patient and it seemed he and Mr. Baker worked well together. I was very pleased with how things went that night, everything fell into place. More

This was by far the most pleasant experience I have ever had buying a new car. Everyone from the girl at the front desk to all the sales personnel were great. I would recommend Anderson to anyone who is loo had buying a new car. Everyone from the girl at the front desk to all the sales personnel were great. I would recommend Anderson to anyone who is looking to buy a car at a fair price. The next time I am looking to get a car, it will be from Anderson without a moments wait! More

Dave was the salesman that worked real hard to find me the right vehicle. And then Mr. Baker bent over backwards to make it happen. I am very satisfied with the service I received and will definately re the right vehicle. And then Mr. Baker bent over backwards to make it happen. I am very satisfied with the service I received and will definately return the next time I need a car. Richard Noble More

I just purchased my third vehicle from Anderson Nissan-Mazda and was reminded again why I keep coming back. Everyone I worked with to find and purchase my new 2010 vehicle - from sales consultants Nissan-Mazda and was reminded again why I keep coming back. Everyone I worked with to find and purchase my new 2010 vehicle - from sales consultants to management and financing - was friendly, helpful, and down-to-earth, which makes a huge difference in the overall experience. The whole team shows genuine interest and prompt attention to their customers, without a trace of "attitude" or pressure. Thank you! More