Aransas Autoplex

Oil change and tire rotation. I had a oil change and tire rotation done on my 2018 Impala. My vehicle was in and out from service in a very short time. I had a oil change and tire rotation done on my 2018 Impala. My vehicle was in and out from service in a very short time. More

Another dismal showing in service I arrived last Friday morning for a part replacement, recall, and oil change. I was asked earlier in the week when I made the appointment if I was goi I arrived last Friday morning for a part replacement, recall, and oil change. I was asked earlier in the week when I made the appointment if I was going to need a shuttle, I responded with 'yes'. An hour after arriving and dropping off the keys, I was given a shuttle back to Portland from Aransas Pass, but only after asking the front desk. No one let me know when a shuttle would be available or that the shuttle was running late. I was given the excuse after the fact that there was only a single driver to shuttle people and pick up parts. I received an automated text message at 1:45pm that my was vehicle was ready to be picked up. I called the service department a few minutes after the text to see what the status of the shuttle was to pick me back up because no one thought it would be prudent to let me know. Robert seemed to not realize I needed a shuttle back and said he'd get on it. I called after an hour of waiting and talked with Ashley and was told that the department didn't know where the shuttle was nor could give me an ETA on said driver. It was two and a half hours after I received the text that Ashley returned my call and said the shuttle was on it's way to me. All in all I was needlessly without a vehicle for almost 8 hours for work that took half the time. Robert didn't really have an answer as to why this was the case and didn't seem too concerned about it. This lack of concern has been a striking pattern with the department as I've been left sitting in the lobby several times for multiple hours without my vehicle even having been looked yet. I have to continually ask for a status. The service department doesn't seem to care. This is why I will discontinue servicing my vehicle here. More

Happy Customer Tj was very helpful. It’s a very comfortable environment. I was able to do most of the process over the phone. It was fast and easy. Tj was very helpful. It’s a very comfortable environment. I was able to do most of the process over the phone. It was fast and easy. More

Always treat me with great hostility Never had any problems with getting a truck or car there.Always handled my questions with the right answers and explained everything I asked. Bought m Never had any problems with getting a truck or car there.Always handled my questions with the right answers and explained everything I asked. Bought many vehicles at Auto Plex never had any problems with them. More

Had recall on parts on vehicle It was a recall on vehicle parts, the dealership was very helpful they pickup my vehicle, serviced it & returned it me they were friendly Thanks It was a recall on vehicle parts, the dealership was very helpful they pickup my vehicle, serviced it & returned it me they were friendly Thanks More

awesome experience! I feel like I received a very fair deal from Aransas Autoplex. My salesman TJ Thornton treated me like a valued customer, he explained everything as w I feel like I received a very fair deal from Aransas Autoplex. My salesman TJ Thornton treated me like a valued customer, he explained everything as we went along so that I understood exactly what I was getting. Very knowledgeable and understood and listened to my concerns. More

Boss Lady All concerns were address ed. Courtesy was great. Although my repair was not in my hometown of Corpus Christi, I don't think l could have done better. All concerns were address ed. Courtesy was great. Although my repair was not in my hometown of Corpus Christi, I don't think l could have done better. Brandi was great. More

Service I have Been taking my vehicle to this place since I got it. Very friendly people. All the times that I’ve gone they have helped me a lot. I have Been taking my vehicle to this place since I got it. Very friendly people. All the times that I’ve gone they have helped me a lot. More

Went for a recall on my 16 Silverado got me in and out fast Great friendly staff! Got me in and out on time and a job well done! Was in for a brake recall on my 16 Sulverado. Thanks for the super fine service!! Great friendly staff! Got me in and out on time and a job well done! Was in for a brake recall on my 16 Sulverado. Thanks for the super fine service!! More

Outstanding Extremely helpful, congenial and professional!! Absolutely would make another purchase at Aransas Autoplex. Greg and Kelly were a blessing and Tommy Extremely helpful, congenial and professional!! Absolutely would make another purchase at Aransas Autoplex. Greg and Kelly were a blessing and Tommy Gardner again was great!! More