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Aransas Autoplex - Service Center

Aransas Pass, TX

4.4
1,173 Reviews

1,173 Reviews of Aransas Autoplex - Service Center

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June 26, 2019

Service I brought my truck in for it's first service. They were very friendly and very quick. I would highly recommend using them and will definitely bring my More

by shannon.lafreniere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J. Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2019 -

Aransas Autoplex responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, The Aransas Autoplex Team

June 24, 2019

Excellent care and service! Got a Roll N Lock installed by the service and Danny made sure to get it right! Came out afterwards and walked through instructions with me. All in al More

by tud_2d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Prezas-Service
Jun 25, 2019 -

Aransas Autoplex responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Aransas Autoplex Team

June 24, 2019

Got the truck in and fixed my fuse problem. Autoplex will always try to get you in for service when you need to. It’s better to make an appointment if possible. But if you need a repair they do More

by Trike Rider W.W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 25, 2019 -

Aransas Autoplex responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Aransas Autoplex Team

June 21, 2019

Unhappy with service They did not fix my problem, cost me alot of money. Then tried to take advantage of me again. Never called when said they would. More

by Unhappy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
Jun 25, 2019 -

Aransas Autoplex responded

On behalf of Aransas Autoplex, I would like to thank you for sharing the details of your recent visit. The experience you described is not reflective of the standards of our business. At your earliest convenience, please contact us so we can work towards a resolution. We hope to hear from you soon. Sincerely, The Aransas Autoplex Team

June 20, 2019

Great service department Great dealership great service department Friendly people Service with a smile Would recommend people go go to Aransas autoplex and I have done th More

by malcolm_gandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J. Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2019 -

Aransas Autoplex responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will share your feedback with the sales and service team to ensure we continue to provide the same level of service for all of our customers. Sincerely, The Aransas Autoplex Team

June 19, 2019

Excellent service with able and courteous service people. Best place to get proper service. Called, made a timely appointment, waited about one hour for the work to be completed, which was done expertly, pr More

by ckpdstreet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2019 -

Aransas Autoplex responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and exceptional service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Sincerely, The Aransas Autoplex Team

June 19, 2019

Service department Excellent service and will use them in the future . We have purchased 2 cars from there and look forward to our next purchase in the near future More

by loriwest61@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Steinmeyer
Jun 21, 2019 -

Aransas Autoplex responded

We sincerely appreciate your loyalty and your feedback. Each employee is a valued member of the Aransas Autoplex team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Aransas Autoplex Team

June 18, 2019

Little disappointed Just purchased a used vehicle ~ multi-point inspection prior to purchase ~ then we are told fuel injectors need servicing? (Over $200) Why weren't th More

by murphy_89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J. Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Maldanaldo, Freddie Anthony
Jun 18, 2019 -

Aransas Autoplex responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Aransas Autoplex Team

June 17, 2019

Not so awesome this time around. I have come to the service department for all work on my truck I purchased it in 2017 and every visit has exceeded my expectations except my last visi More

by bill.kucera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Steinmeyer
Jun 18, 2019 -

Aransas Autoplex responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Aransas Autoplex Team

June 17, 2019

Vacationing in Port A Best service ever! Replaced leaking radiator. Shuttled us to fast food location for Brkfst Work was completed shortly after we ate. Super nice staff. More

by Rphen91667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2019 -

Aransas Autoplex responded

Thank you so much for your review! Happy customers are our goal and our mission at Aransas Auoplex, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The Aransas Autoplex Team

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