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Aransas Autoplex - Service Center
Aransas Pass, TX
1,173 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,173 Reviews of Aransas Autoplex - Service Center
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November 30, 2018
No Respect! After years of being hounded by takata to get my recalled airbag replaced....I brought my 2007 Pontiac Vibe to the Autoplex for the work to be done. T After years of being hounded by takata to get my recalled airbag replaced....I brought my 2007 Pontiac Vibe to the Autoplex for the work to be done. The first the service writer I worked with Chris was very polite and informative and got the work done on time. When I picked up the vehicle I noticed the airbag warning light on which I've never seen before. I called and informed Chris about it and he asked to bring it back the next day and get it worked out. When the car was returned the next day I was told Chris was no longer with the company and was told that the light was on when it came in to begin with...I told the new service writer as well as the Service manager that it had not been on... Ever...Before bringing it there. They insisted it was! So I'm a liar... as is my wife who drives it the most! They told us they would open it up again and if they found it was their fault there would be no charge to fix it. However if it wasn't... which they assured me it wasn't... that they would have to keep the car for a week and the repair could be in the thousands! They then sent the car out again... with an airbag that would not deploy in an accident. I will NEVER return there.... nor will I ever refer anyone to these disrespectful people. I will have it repaired elsewhere and send them the bill! I have notified my attorney who says there is litigation to follow. Worst experience I've EVER had with a dealership! More
by MDMA2003
Verified CustomerEmployees Worked With
Chris
November 28, 2018
I don't know if I would recommend. I think when you buy a vehicle from the dealership you should not be charged for the diagnostic. Or you should tell your customers how much it is befo I think when you buy a vehicle from the dealership you should not be charged for the diagnostic. Or you should tell your customers how much it is before it's done and why have any kind of warranty if nothing is actually covered. The service guy Michael did try is hardest to help ke out but at the end I left there paying for just a quick plug to tell me what was wrong with my car. More
by Ladycat14
Employees Worked With
Michael
November 22, 2018
Excellent and professional service I've been doing business with Autoplex for about 20 years they've always been there for my family and I'm grateful for that ! I've been doing business with Autoplex for about 20 years they've always been there for my family and I'm grateful for that ! More
by Gutierrez 6
Employees Worked With
Other Employees :
Jesse Green , Brandy Geary and Cris, Tommy Zuniga, James Hollan
November 22, 2018
THEY PERFORM MIRACLES!! The front end of my car was smashed in, the car had extensive damage. They fixed my car in 1 week and looks BEYOND BEAUTIFUL AND BRAND NEW. The staff The front end of my car was smashed in, the car had extensive damage. They fixed my car in 1 week and looks BEYOND BEAUTIFUL AND BRAND NEW. The staff couldn't be any nicer and helpful. They are like family to me now. I HIGHLY RECOMMEND this collision center!! More
by Tamblue968
Employees Worked With
Collision center
November 22, 2018
Very friendly Loved that they helped us as good as they did they got my husbands car done as fast as they did . And when I found a problem they fixed it right up Loved that they helped us as good as they did they got my husbands car done as fast as they did . And when I found a problem they fixed it right up More
by lelawhitstine
November 22, 2018
They went the extra mile I went in for a scheduled oil xhange and 11,000 mile check up. Pointed out a couple of items that needed attention but not scheduled. They found time I went in for a scheduled oil xhange and 11,000 mile check up. Pointed out a couple of items that needed attention but not scheduled. They found time to address my concerns and quickly fixed them with no problem! More
by joe
Employees Worked With
Jeremy Steinmeyer, Jay Henderson
November 21, 2018
First warranty service. Oil change, fluids and air check. Was in quickly and out quickly. Much appreciated not waiting hours. Only did the necessary, No pressure for unneeded service. I was treated courteousl Was in quickly and out quickly. Much appreciated not waiting hours. Only did the necessary, No pressure for unneeded service. I was treated courteously and offered coffee. Surprise was the promptness with my appointment time.. More
by tonibell4
Employees Worked With
November 16, 2018
Request not fulfilled . Requested tire pressure to be at 35 psi, not corrected smudges left on front window. Service front desk staff(don't recall his name. Right positioned Requested tire pressure to be at 35 psi, not corrected smudges left on front window. Service front desk staff(don't recall his name. Right positioned individual at front desk)was polite and helpful. More
by frankintexas
Employees Worked With
Do not recall person's name
November 11, 2018
Very good service and great service people Great costumer service nice personnel quick service and great prices clean installation and environment good location good information and good servic Great costumer service nice personnel quick service and great prices clean installation and environment good location good information and good service to pick the time and will definitely recommend More
by Tino74
Employees Worked With
Other Employees :
Tommy Zuniga, Buster Vernor, Jeremy Steinmeyer, Jay Henderson, Robert Vasquez
October 30, 2018
awesome and professional service always professional and friendly people . good work on my car . if a problem arises after i leave just call back up there and they fix it always professional and friendly people . good work on my car . if a problem arises after i leave just call back up there and they fix it More
by mommydearest6996
Employees Worked With
