Aransas Autoplex - Service Center

Horrible! Went in for diesel oil change. Took over 1.5 hours. Tech says he had issues getting ft rt tire off. However 3 days later we had to go back in due to Went in for diesel oil change. Took over 1.5 hours. Tech says he had issues getting ft rt tire off. However 3 days later we had to go back in due to tech under filling oil. They down played our circumstance. Service mgr just said, it happens. We won't be going back due to no empathy or compensation for our troubles, which could have resulted in much worse! More

Always timely and efficient with services provided. Staff is friendly and knowledgeable answering questions thoroughly and will find the answer. Staff is friendly and knowledgeable answering questions thoroughly and will find the answer. More

I was given a completion of Thursday or Friday. Friday morning I was told it would be ready that evening. That evening I was told Saturday or Monday. Monday at 4:45 I was told it was finished. At Friday morning I was told it would be ready that evening. That evening I was told Saturday or Monday. Monday at 4:45 I was told it was finished. At 5:10 I was called and told they forgot.to do some of the services, so iflt would be Tuesday. I told them don't do anything else and I will pick it up. When I picked it up I owed $40 on a rental that I was told I wouldn't owe anything on. The service writer, Ashley said he never told me that. More

Poorest quality service ever. Oil change and lube. Tech did not check rear end for oil. Oil filter had no name on it. Office person removed the security lug nut then forgot to ret Oil change and lube. Tech did not check rear end for oil. Oil filter had no name on it. Office person removed the security lug nut then forgot to return lug nut. Had to be reminded to look for it. Without that part would not had been able to change flat tire on the highway. Car returned with small dent and scratch.on door. Will never return. More

Very Freindly and fast service. Went in for an inspection and was in and out in about 30 minutes Went in for an inspection and was in and out in about 30 minutes More

Service was really good. Very helpful! Friendly people. I will definitely be back. Thanks again Very helpful! Friendly people. I will definitely be back. Thanks again More

Friendly staff and quality service. Was a little busy that day but I'm always happy to wait. Was a little busy that day but I'm always happy to wait. More

Their work is thorough and as quick as practicable. They kept me informed of progress and delays in a reasonable amount of time. Very polite service staff. They kept me informed of progress and delays in a reasonable amount of time. Very polite service staff. More

Good customer service, friendly people, didn't have to make an appointment for oil change. make an appointment for oil change. More

Great work but they kept passing over me for my detail. My truck was there 4 days and most the work was done the first day. When it came time to detail it they kept bumping me back to clean new cars sold. My truck was there 4 days and most the work was done the first day. When it came time to detail it they kept bumping me back to clean new cars sold. I understand the concept they think their using.. However, it’s the service department that pays the bills when sales are slow. Buyers may or may not come to you for service, but service folks are already showing their loyalty by being there. Ashley was friendly and professional. The operator needs to find a job she enjoys. More