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Aransas Autoplex - Service Center

Aransas Pass, TX

4.3
1,175 Reviews

1,175 Reviews of Aransas Autoplex - Service Center

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January 12, 2022

Made an appointment 3 days earlier.Showed up on time and it took over an hour for just an oil change. I could of done it myself in half the time and half the cost! So much for convenience. More

by rhend2413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2022

We were at our wits end with our Chevy truck and on vacation to boot! They were able to fix our issue with our injector and get us back on the road and home to New Mexico. More

by SechristKathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura in Service, Jason in service
January 11, 2022

Was a great experience. Had oil change and was done in a reasonable amount of time. Good price. Also on the vehicle inspection found I needed the engine and cabin air filters. Fair price and glad to know More

by Leslie Rosser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2022

The service manger, Ashley is a super guy. He treats his customers like he would want to be treated. I would follow him to another dealership if necessary. My only complaint was it took two hours for a si More

by Vickie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2022

We always have great service at this dealership. Everyone that we come in contact with are very nice and easy to deal with. More

by billquigley2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2022

I have always been treated very nice and service done quickly and correct no complaints. Will go back soon. More

by rosajonestx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept. Very nice.
January 04, 2022

Folks at the front desks privide friendly service priced right and always a good job. On time More

by elkmarc59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2022

Communication with service advisor sucked. Had to leave my truck there because I couldn't get an idea on cost and it went over my budget. More

by drewflo40
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Laura Canales
Jan 04, 2022 -

drewflo40 responded

Still upset and my vehicle is still having issues with the transmission

December 31, 2021

They need to empty their pockets in and out of the vehicle, someone picked my upholstery More

by jgarcia8807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Aransas Autoplex responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Aransas Autoplex Team

December 31, 2021

Courteous service rep Correct diagnosis and repair in a Courteous service rep Correct diagnosis and repair in a timely manner. Total experience was good. Detail well done. Nice work More

by ships98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Aransas Autoplex responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Aransas Autoplex Team

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