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Aransas Autoplex - Service Center

Aransas Pass, TX

4.3
1,174 Reviews

1,174 Reviews of Aransas Autoplex - Service Center

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February 02, 2021

Their employees are very friendly and are always looking for ways to make your visit more pleasant I have never had a problem with employees 😊 More

by marycantu9598
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Jesse Green
Feb 05, 2021 -

Aransas Autoplex responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Aransas Autoplex Team

January 30, 2021

Brought my truck in for an oil change and when they bought it back to the front there was a chip of paint off the driver's side on the door handle, after they looked at it told me to bring it back and More

by Joey Schneider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Aransas Autoplex responded

Joey, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact us at your earliest convenience. Sincerely, The Aransas Autoplex Team

January 29, 2021

Great experience. Very informative and friendly my truck was in and out the same day. I will definitely bring my truck back to this dealership. More

by Saltwater26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura
Feb 03, 2021 -

Aransas Autoplex responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Aransas Autoplex Team

January 29, 2021

Buying a néw car is the second most stressful purchase made in a lifetime. Aransas Autoplex is a master at stress Releif in sales and service! More

by Bggrumbles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie Green
Feb 03, 2021 -

Aransas Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Aransas Autoplex Team

January 26, 2021

Ashley the service person was very nice and helpful and had our truck serviced very quickly while we waited. We have always had very good service from Ashley and the technicians. I would like to see client More

by blt938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Aransas Autoplex responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Aransas Autoplex Team

January 26, 2021

Very quick to get an appointment. Very polite and courtesy. Concerned and wanted to do a good job. Clean waiting area and restrooms, quick turnaround moboo More

by kansascityhillbilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.J. Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Anthony, Jeremy Steinmeyer
Jan 29, 2021 -

Aransas Autoplex responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Aransas Autoplex Team

January 22, 2021

I'm a full time rv'er with one vehicle, was on foot all day and they never touched my truck. I did get a ride to get truck, still not repaired. More

by bwcoin60
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kyle Bogart
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Aransas Autoplex responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Aransas Autoplex Team

January 21, 2021

I have done business with Tommy Gardner and Aransas Autoplex for years. I have never had a problem with anything they did, but I know if I had I could have taken it back and they would have fixed it! N More

by robe3843
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Aransas Autoplex responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, The Aransas Autoplex Team

January 19, 2021

My oil change and tire rotation was quick this time around which I was happy about. Staff seems friendly and knowledgeable. I only go here for service. More

by plumbob79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Aransas Autoplex responded

Thank you for the feedback! We are happy to hear about your positive experience at Aransas Autoplex, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Aransas Autoplex Team

January 06, 2021

Happy with the service they provided. They fixed the problem in a timely matter. They were friendly and polite. They were quick to diagnose the problem and correct it. More

by angel.rivera83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Aransas Autoplex responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Aransas Autoplex Team

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