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Aransas Autoplex - Service Center

Aransas Pass, TX

4.3
1,174 Reviews

1,174 Reviews of Aransas Autoplex - Service Center

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January 01, 2021

Just took truck in for oil change and tire rotation. Very efficient and everyone very friendly. Would recommend for any service related needs for your vehicle. More

by twheel77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Aransas Autoplex responded

We cannot thank you enough for your wonderful review of Aransas Autoplex and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Aransas Autoplex Team

December 31, 2020

It was nice to be able to make a same day appointment, but 1 1/2 hours for only an oil change is bit much. More

by ME0320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Aransas Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Aransas Autoplex Team

December 31, 2020

Went for my first oil change after buying the new car there...50% of the employees either weren’t wearing a mask or had it pulled down below their nose..have you heard about the pandemic? Also, the car w More

by sniederriter
Recommend Dealer
No
Employees Worked With
Ashley Wirz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Aransas Autoplex responded

Thank you for sharing this review regarding your experience with us. We'd like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Aransas Autoplex Team

December 30, 2020

Tanner in the office was personable and prompt. The vehicle was not properly repaired and I will have to make an additional trip from PA More

by Perriemarra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner
Jan 05, 2021 -

Aransas Autoplex responded

Hi, and thanks for the great feedback! We're very happy that Tanner was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Aransas Autoplex Team

December 30, 2020

Staff was very polite and got my vehicle repaired very quickly and even offered to drive me home when I dropped my vehicle off to be repaired. More

by sjh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Aransas Autoplex responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Aransas Autoplex Team

December 26, 2020

I have been using this dealer for years. I never had spent more time than I needed to. Appointments are on time. Thank you guys! More

by coastalvp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Aransas Autoplex responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Aransas Autoplex Team

December 22, 2020

No issues with the service. However, the car wash was not as good as it used to be. $5 more for average at best. Why pay more for lesser quality work? The DealerRating needs to be updated. I did NOT inter More

by dbaldwin4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Aransas Autoplex responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Aransas Autoplex Team

December 18, 2020

This service center is the best I've been to so far. I've owned my truck for almost 2 years and been to other service centers for issues with my truck and all they have done is ordered parts to try to fix it More

by Jhall1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Aransas Autoplex responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Aransas Autoplex Team

December 17, 2020

I made an appt for a specific service on a specific car ahead of time. I travelled to Aransas Pass, waited 2 hours, and was told that you didn't have the needed air filter. More

by Daktaridr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Aransas Autoplex responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Aransas Autoplex Team

December 16, 2020

Took my Buick Enclave in to Araransas Autoplex to have some dings repaired under my warranty, some of the dings were in the windshield and some required paint. I was charged only for the paint and the jo More

by gregdian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Aransas Autoplex responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Aransas Autoplex Team

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