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Aransas Autoplex - Service Center

Aransas Pass, TX

4.3
1,174 Reviews

1,174 Reviews of Aransas Autoplex - Service Center

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December 15, 2020

Your service department is great to work with. Ashley and Laura are both nice and professional. Great employees and very nice and friendly people I will return. More

by publisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.J. Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Anthony
Dec 17, 2020 -

Aransas Autoplex responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Aransas Autoplex Team

December 12, 2020

After multiple attempts to "locate" the wobble. They "finally" decided it was the material in the tires had lost integrity. They tried to sell me 4 of the SAME tires. NOT HAPPENING. To add insult to i More

by big_boats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Canales
Dec 15, 2020 -

Aransas Autoplex responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Aransas Autoplex. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Sincerely, The Aransas Autoplex Team

December 10, 2020

Good people in service department. Recommend if you have issues with your vehicle go see them. Can be pricey, but what isn’t these days. More

by jdt12371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Aransas Autoplex responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Aransas Autoplex's Service Department. Sincerely, The Aransas Autoplex Team

December 07, 2020

Didn’t like the fact that 3 days after u telling me that my starter was fine that it was my battery AND I replaced it at my expence...but 3days later I get a notice from on star saying my starter was bad, More

by froggie02171956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Aransas Autoplex responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, The Aransas Autoplex Team

December 02, 2020

I have penned previously my appreciation for Aransas Autoplex. The “Car”, is a member of the family. It’s a big part of everything we do outside of the home itself. I have always been treated like ‘My C More

by Billschwind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Aransas Autoplex responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Aransas Autoplex Team

December 01, 2020

Extremely courteous & excellent service we received from the Aransas Autoplex Service Department. They picked up our SUV in the morning and returned it early that afternoon. The drivers were so helpful & More

by ash7par
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Aransas Autoplex responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Aransas Autoplex Team

November 27, 2020

I had a morning appointment and they were on-time starting the work. It was completed quickly and I was home in less than an hour. More

by jks1951.js
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know her name
Dec 02, 2020 -

Aransas Autoplex responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Aransas Autoplex special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sincerely, The Aransas Autoplex Team

November 25, 2020

Complete care on my vehicle. Great service and friendly staff. Reminders when my car is due for any service inspections. Totally satisfied with the service More

by sos43_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Aransas Autoplex responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Aransas Autoplex Team

November 25, 2020

Everything was great with my experience on getting my oil change done. It also didn't take long for the work to be completed which is always a bonus. More

by lmauricio
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Aransas Autoplex responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Aransas Autoplex Team

November 19, 2020

Amazing customer service never dissatisfied with service been going there for years. The service team always goes above and beyond to make sure my visit was pleasant. More

by aileenjones10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura and Jennifer
Nov 23, 2020 -

Aransas Autoplex responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Aransas Autoplex Team

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