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Aransas Autoplex - Service Center

Aransas Pass, TX

4.3
1,174 Reviews

1,174 Reviews of Aransas Autoplex - Service Center

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November 18, 2020

Friendly staff, we love Ashly in the service department. It was easy to get an appointment the same day for an oil change and it was quick. More

by LD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Aransas Autoplex responded

Thank you for putting your trust in Aransas Autoplex! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Aransas Autoplex Team

November 18, 2020

Always great service, friendly and concerned about keeping my vehicles in great shape fo Our safety . They keep me up to date on my car needs . I use them exclusively. More

by gajmjelwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Anthony
Nov 23, 2020 -

Aransas Autoplex responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Aransas Autoplex Team

November 16, 2020

Tanner, Great Service! Very friendly staff! Repairs done in a timely manner. Would highly recommend to everyone! I will continue to go back there for all my service needs. More

by lisavela1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Vogelsang
Nov 19, 2020 -

Aransas Autoplex responded

We cannot thank you enough for your wonderful review of Aransas Autoplex and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Aransas Autoplex Team

November 16, 2020

Why on Veteran's Day? But, they got the parts replaced in my vehicle in one day. Unfortunately, it was on a busy day for me. And, there was no alternate transportation provided. My day was a BUST. More

by big_boats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura (Service advisor)
Nov 19, 2020 -

Aransas Autoplex responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Aransas Autoplex Team

November 10, 2020

Ashley was very helpful and nice as always, engine light problem in Chevy Trax was found quick and had car back in a few hours More

by Chris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Aransas Autoplex responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Aransas Autoplex Team

November 07, 2020

The sales department and/or service department are always 100% satisfactory. They always take their time and go above and beyond to meet our needs. We have been with this dealership for many years and have More

by jmaddox1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Aransas Autoplex responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Aransas Autoplex Team

November 04, 2020

They always go beyond go way above to make sure each customer is taken care of and feel appreciated. Thank you Mr. Ashley for your help. More

by rsssgt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Aransas Autoplex responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Aransas Autoplex Team

November 02, 2020

This is the second service trip in a row for an oil change where it took over 2 hours for an oil change booked at 8am. As the first appointment of the Saturday, I would think that the oil change would More

by tobyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Aransas Autoplex responded

We appreciate you sharing the feedback regarding your recent oil change We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. Sincerely, The Aransas Autoplex Team

October 28, 2020

I bought my vehicle from this dealership and have been coming back for its maintenance ever since. They are always on time for appointments: do a good job; and are very personable, More

by elzale
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Aransas Autoplex responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Aransas Autoplex Team

October 28, 2020

Took my 2018 GMC truck for service and received high quality service. Starting with my service advisor and getting my truck back. Will recommend to my friends. More

by reynaldovillarreal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Aransas Autoplex responded

We cannot thank you enough for your wonderful review of Aransas Autoplex and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Aransas Autoplex Team

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