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Aransas Autoplex - Service Center

Aransas Pass, TX

4.4
1,173 Reviews

1,173 Reviews of Aransas Autoplex - Service Center

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July 01, 2020

Aside from Ashley Wirz, this is the Absolute Worst place for service. Been back 3 times STILL trying to get the same thing fixed. Charged “diagnosis fee” to tell me what THEY done wrong in the first place. More

by ehill866
Recommend Dealer
No
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2020

Had a brake pads done $600. I think is ridiculous and a week before and had them check them And said were OK the next week had them replaced I will go somewhere else next time More

by amartin26
Recommend Dealer
No
Employees Worked With
Ashley Wirz
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2020

I have been to many dealerships and by far Aransas Auto Plex has the best staff and not just in sales but in service as well. I've been going back for the past 5 years and they remain true! More

by Jramosjr77
Recommend Dealer
Yes
Employees Worked With
Kyle Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Steinmeyer
Jun 30, 2020 -

Aransas Autoplex responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Aransas Autoplex Team

June 28, 2020

Needed my rear passenger handle fixed. They look said new one was needed, so they ordered it, it came in wrong and magically it was fixable without needing to be replaced. I paid for labor and got a refund o More

by codimyrick
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Aransas Autoplex responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Aransas Autoplex Team

June 28, 2020

They care about their customers and not what's in their pockets..Fixed my car while i waited very little time. THE BEST DEALER IN COASTAL BEND. More

by Cindy
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Aransas Autoplex responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Aransas Autoplex Team

June 28, 2020

I took my truck to them late a Friday because my service engine light was On and I told them I was from out town . They got right on it. Thanks More

by Randy
Recommend Dealer
Yes
Employees Worked With
I’m not sure of name but She worked with me
Jun 30, 2020 -

Aransas Autoplex responded

We appreciate your kind words, Randy. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Aransas Autoplex Team

June 28, 2020

Last couple times the camaro was taken there, diagnosed with wrong thing and quited absurd amount of money. Took to another dealership of another BRAND to get another look...they found something totally d More

by tommygunn9
Recommend Dealer
No
Employees Worked With
Ashley Wirz
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2020

My ac was not cooling. I made an appointment for the next morning. I was taken in on time and apparently I needed coolant. I had to be at another appointment. I am supposed to bring back to finish. More

by Diane Jaramillo
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura front receptionist was very accommodating to my needs.
Jun 24, 2020 -

Aransas Autoplex responded

We appreciate you for letting others know about your experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aransas Autoplex Team

June 18, 2020

oil change did not fill reservoir did not grease.had to take back,Ashley Wirz took care of it good man.thinking about calling Mr Greg Barton and telling him abou More

by richardazepeda
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2020

I Absolutely Love Ashley and Laura And The Service Department. Team! They Always find the time to take care of My vehicles and me. The all are AMAZING!! And All Y'all for accommodating Me in this time More

by Anna Marie .
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Aransas Autoplex responded

Anna, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Ashley does for Aransas Autoplex and our customers. Hope to see you again soon! Sincerely, The Aransas Autoplex Team

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