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Aransas Autoplex - Service Center
Aransas Pass, TX
1,173 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,173 Reviews of Aransas Autoplex - Service Center
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February 17, 2020
Horrible Service Had a 1:00 appt for a 30 minute warranty recall job and it was finally finished at 5:30. I also had to pay for a key that I had already paid for. Had a 1:00 appt for a 30 minute warranty recall job and it was finally finished at 5:30. I also had to pay for a key that I had already paid for. More
by Mike
Verified CustomerEmployees Worked With
Laura Canales
February 12, 2020
Great experience. Quick service. Quick turn around. Fixed right the first time. Thumbs up. Will bring my vehicle in the future for any service needs. right the first time. Thumbs up. Will bring my vehicle in the future for any service needs. More
by Scottgalvan1
Employees Worked With
February 11, 2020
So I had my last free maintenance service done on January 30, 2020. Laura in the Service Department went way above her job duties when the guy’s forgot to check and fill my tire pressure!! Great Customer Se 30, 2020. Laura in the Service Department went way above her job duties when the guy’s forgot to check and fill my tire pressure!! Great Customer Service, everyone was very polite and cheerful. More
by marisar78336
Employees Worked With
Laura in Service Department
February 11, 2020
The whole Autoplex team is very helpful every time I come in. It doesn’t matter if I’m buying a car or just getting a wash. I highly recommend these guys. Billy Pearson in. It doesn’t matter if I’m buying a car or just getting a wash. I highly recommend these guys. Billy Pearson More
by bpearson1
Employees Worked With
Other Employees :
Joe Z and Laura in Service , Tommy Zuniga
February 09, 2020
Great people to deal with in sales and service. Family owned stores have more compassion towards the general public when it comes to serving their vehicles after the sale. owned stores have more compassion towards the general public when it comes to serving their vehicles after the sale. More
by Jim Gentry
Employees Worked With
Other Employees :
Robert Gentry Parts Mgr.
February 05, 2020
Tire rotation not performed correctly on R O Num. 6134152/1 TPMS sensors were not matched to the tires after they were moved. Tires were not rotated per the manufactures instructions from page 10-67 of owner's TPMS sensors were not matched to the tires after they were moved. Tires were not rotated per the manufactures instructions from page 10-67 of owner's manual. Most importantly, none of the lug nuts were tightened to the manufactures required 140 ft-lbs and 7 lug nuts (some from each wheel) were tightened at less than 10 ft-lbs (essentially finger tight). THIS IS VERY DANGEROUS. I do not trust this dealership's service department. Laura Canales informed me that I need to return to Aransas Autoplex to receive my $21.60 refund for service not performed. More
by krapfel
Employees Worked With
Laura Canales
February 03, 2020
Customer service is always amazing everyone is super nice. Never have any issue when I take my vehicle in to get serviced. Really like taking my vehicle to autoplex nice. Never have any issue when I take my vehicle in to get serviced. Really like taking my vehicle to autoplex More
by aileenjones10
Employees Worked With
Jennifer Valdez always makes sure my service is done in a timely matter
February 02, 2020
Ashley did a great job of getting me in quickly, letting me know the issue and ordering the part so I did not have to wait. Once the part arrived he again got me in and out within an hour and a half. Ve me know the issue and ordering the part so I did not have to wait. Once the part arrived he again got me in and out within an hour and a half. Very pleasant experience. More
by rshudson1
Employees Worked With
February 01, 2020
service was good. waiting room is comfortable. It has a good selection of new and used cars. Everyone is helpful and courteous. Service department was fast and efficient. Waiting room is comfort It has a good selection of new and used cars. Everyone is helpful and courteous. Service department was fast and efficient. Waiting room is comfortable and the coffee is exceptional. More
by phillipcheer49
January 29, 2020
Laura Canales was really good getting our Tahoe in and out for a CD replacement. We have had 2 appointments with her in the service department and both times she was right on top of it and got our vehicle out for a CD replacement. We have had 2 appointments with her in the service department and both times she was right on top of it and got our vehicle right in and done in More
by Happy camper !!!
Employees Worked With
Laura Canales in service dept.
