Aransas Autoplex - Service Center

Routine Maintenance Not Followed Properly My tires were deflated below the manufactures specifications and I had a trip to San Antonio the next day. Also the tires were rotated and the mechani My tires were deflated below the manufactures specifications and I had a trip to San Antonio the next day. Also the tires were rotated and the mechanics failed to relearn the TPMS sensors to the tires proper location on the vehicle. I had to stop at a tire dealership in San Antonio to fix these 2 problems. Vehicle mileage was inaccurately punched in on invoice which could negatively affect my vehicles warranty status. Called dealership and the problem was fixed and a new receipt was mailed to me with the correct information. More

First, but not last Service Center Visit This was my first visit and were not the first in the waiting room, but we (as far as I could tell were first out. My first service for oil, tires & e This was my first visit and were not the first in the waiting room, but we (as far as I could tell were first out. My first service for oil, tires & etc was behind us. We will make it a point to make & keep future appointments as recommended. Thank you.. More

A 30 minute recall took 2 hours The service writer said it would take about 30 minutes, my appointment was for 10am and they finished around noon. The service department needs to pla The service writer said it would take about 30 minutes, my appointment was for 10am and they finished around noon. The service department needs to plan better and give better time estimates. More

Fast with Appt. In the past I was frustrated a bit when I would need to leave my truck for an oil change because I did not make an appt. I needed my fuel filter chang In the past I was frustrated a bit when I would need to leave my truck for an oil change because I did not make an appt. I needed my fuel filter changed and took their advice and made appt. Had my husband pick me up. Got a call just shortly after I got to work that my truck was ready. I now know I could have just waited And also learned the benefit of making an appt. More

Team Work! Thank you guys for working as a team. you guys deafly took care of me I went in for an all change and tire rotation there are some updates that were o Thank you guys for working as a team. you guys deafly took care of me I went in for an all change and tire rotation there are some updates that were out there .that you made me a ware of and you did go ahead and include those updates and fix those for me. I appreciate that the sales person Jesse Green came out and asked me if there’s anything else I needed, I had opportunity to talk to him about the tailgate and the new system that is out there so he sold me on the new system so I’m gonna on my next visit get that put in. what a great dealership appreciate all the time and effort thank you very much: More

Radiator leak Ashley and Robert were a tremendous help while my truck was repaired. Ashley helped with the progress of my truck while Robert coordinated the rental Ashley and Robert were a tremendous help while my truck was repaired. Ashley helped with the progress of my truck while Robert coordinated the rental car pick-up on a Sunday. More

Awesome customer service! I would recommend Aransas Autoplex because they treat you right and the prices for their services are very low! Plus they do great work! If you want g I would recommend Aransas Autoplex because they treat you right and the prices for their services are very low! Plus they do great work! If you want great service at a great price, then go see the folks at Aransas Autoplex! More

Friendly, competent service Ashley did a great job dealing with my insurance company on windshield claim, who were less than cooperative. He made several phone calls and fax’s in Ashley did a great job dealing with my insurance company on windshield claim, who were less than cooperative. He made several phone calls and fax’s in an effort to satisfy the claims departments needs!.........they gave him the run around, transferred him to several claims agents, and he was persistent in getting the claim paid! I couldn’t have asked for better service!!! More

A+ Service Visit The time quoted to complete the service items was accurate (approximately three hours). My truck was a little late getting on the the rack, to the ov The time quoted to complete the service items was accurate (approximately three hours). My truck was a little late getting on the the rack, to the overall visit was longer than anticipated, but once the work began, it was done within the amount of time expected. Ashley was very helpful and knowledgeable in helping me select tires I will be buying at a future date. Overall, I had a good experience with this service visit. More

GMC Strike I had to wait a couple weeks for the part because of the strike. But all is well and Ashley Wirz is the best. Give him a raise!!!!! I had to wait a couple weeks for the part because of the strike. But all is well and Ashley Wirz is the best. Give him a raise!!!!! More