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Arlington Heights Buick GMC

Arlington Heights, IL

Overview
Employees
Reviews
Vehicles
4.9
5,059 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,059 reviews

April 04, 2024

Allie was exceptional took care of me from check in, updates and out the door. Thank you More

by Stevenberzon
Recommend Dealer
Yes
Employees Worked With
Allie
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Apr 08, 2024 -

Arlington Heights Buick GMC responded

Thank you for providing this amazing feedback, Steven! Our team appreciates your comments and we hope that you will visit us again soon! Sincerely, The Arlington Heights Buick GMC Team

April 04, 2024

Very professional service, I would recommend to my family members who are in the market More

by VINCELANGMAN18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Arlington Heights Buick GMC responded

We appreciate the kind recommendation, Vince. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Arlington Heights Buick GMC Team

April 04, 2024

Shelley Barr and Amin were the most FANTASTIC employees to work with. Shelley was very patient and explained everything to me so I could comprehend all of the new information on my new beautiful vehicle. More

by michy777771
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amin aminipahah
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Apr 08, 2024 -

Arlington Heights Buick GMC responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Arlington Heights Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Arlington Heights Buick GMC Team

April 04, 2024

Shelley Barr and Ariel Szec are THE BEST! !! Very professional, customer friendly and very easy to work with. Treat you like your part of family! I highly recommend them! More

by Kathyhoss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amin Aminipanah
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Kathyhoss responded

Shelly was very helpful and working with her was good. Amin jumped in and completely ruined the deal. He jacked up price right in front of us. Was rude and it was very clear he didn’t want sale to go thru. He stated that he was going to add additional few thousand dollars to price when he listed truck next day. Very shady And poor customer skills!

Apr 06, 2024 -

Arlington Heights Buick GMC responded

Thank you for stopping by to leave this incredible review, Kathy. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We are happy to see that your visit reflects these values and that Shelley and Ariel assisted you in such a detailed and customized manner. We look forward to working with you again soon. Sincerely, The Arlington Heights Buick GMC Team

April 02, 2024

Completely satisfied with service today on my Revenir. Service writer Dean Fay excellent. Thank you. More

by Kar
Recommend Dealer
Yes
Employees Worked With
Dean Fay
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Apr 03, 2024 -

Arlington Heights Buick GMC responded

It’s great to know that Dean provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Buick GMC Team

April 02, 2024

Really helpful when selecting a vehicle and was able to answer all questions really nice to us More

by israelgonzalez9117
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Arlington Heights Buick GMC responded

Israel, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

April 02, 2024

Elizabeth set a badly needed last minute appointment for me to have my Buick Lacrosse serviced. Arlington Heights Buick GMC staff always goes the extra mile to make me smile! Eliot Pergricht in sales is a p More

by Broker80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliot Pergricht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alli Aiello, Dean Fay
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Apr 03, 2024 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

April 01, 2024

Joel was excellent in helping us buy out our leased GMC. He took the time to give us the best fit and price our family could afford. Definitely will recommend Joel to family and friends looking to purchase More

by gailnorth25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel E. Gallardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lubrano
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Apr 03, 2024 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to provide such great feedback, Gail. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Joel was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Arlington Heights Buick GMC Team

April 01, 2024

This is the 3rd time leasing a car with Victor. He has always been extremely helpful through this process and has help navigate the leasing experience. More

by Rebecca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Arlington Heights Buick GMC responded

Thank you for leaving this remarkable feedback, Rebecca. We appreciate your comments and are happy to hear that Victor was able to meet your needs. At Arlington Heights Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Arlington Heights Buick GMC Team

March 31, 2024

Shelley Barr was the most fantastic sales person, so kind, intelligent and understanding! I recommend her highly!!! More

by Payam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amin Aminipanah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Arlington Heights Buick GMC responded

Congratulations on your new vehicle, Payam. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Shelley was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Buick GMC Team

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