Arlington Heights Buick GMC

I was greeted by Shelley Barr when I walked in the store. She was pleasant and offered my a coffee or water. I told Shelley that I had found a SUV online that was at her store. We took the SUV for a ride and She was pleasant and offered my a coffee or water. I told Shelley that I had found a SUV online that was at her store. We took the SUV for a ride and I decided to purchase the vehicle for my daughter. She was very professional and we were able to come to an agreement. This was one of my most pleasant vehicle purchases in over 50 years. Excellent experience throughout! Thanks to Shelley, Amin and Mike for the smooth transaction. More

Shelley Barr was wonderful to work with. I would highly recommend her to anyone needing to buy a car. She is personable and professional. If I could give her morw than 5 stars I would!! I would highly recommend her to anyone needing to buy a car. She is personable and professional. If I could give her morw than 5 stars I would!!! More

I continue to have exemplary service at this dealership. Today, Dean also provided me with estimates for a future tire purchase and spent time answering addition questions. Today, Dean also provided me with estimates for a future tire purchase and spent time answering addition questions. More

I never thought I would write a positive evaluation for a car dealer and their employees, but here I am! After almost 3 years of leasing our Envision, my husband and I traded in our existing leased car for car dealer and their employees, but here I am! After almost 3 years of leasing our Envision, my husband and I traded in our existing leased car for a new one. And, indeed, it was more than a pleasant experience. Mike Audino's leadership and Shelly Barr's kindness and knowledge of the products available, made this transaction a pleasant one. Both Mike and Shelly worked with my husband and me while we tried to figure out whether leasing or purchasing a car would be more cost effective. Mike and Shelly answered all our questions--some more than once. In the end, they helped us find a car that met all our needs--and then some. No surprise: we leased another Envision Avenir. It's a perfect car for us: luxurious, beautiful, and comfortable. And most of all, our 7 year old granddaughter liked the exterior sparkles! Sold. More

Service done, remote start key lost not one person cared Walked away and didn’t even offer to help look for it cared Walked away and didn’t even offer to help look for it More

My experience setting the appt was easy, and the team was friendly and professional. Thank you friendly and professional. Thank you More

Shelley was kind and understanding of my situation. Very transparent, and with the help of Amin, worked with me on pricing. Overall, she made my first time car buying experience much easier. Thank you! Very transparent, and with the help of Amin, worked with me on pricing. Overall, she made my first time car buying experience much easier. Thank you! More

Great customer service. Vehicle was as described and also vehicle was ready before I even got there. Vehicle was as described and also vehicle was ready before I even got there. More

Great service provided , excellent quality customer support service , good communication,the prices are right,and financing was a breeze, friendly staff.Eliot P. Was my sales person , he was so helpful support service , good communication,the prices are right,and financing was a breeze, friendly staff.Eliot P. Was my sales person , he was so helpful. More

Brian explained everything thoroughly and kept me updated. discussed future service, Got me in and out quickly. Best dealership for service all around and great staff. Knowledgeable, professional updated. discussed future service, Got me in and out quickly. Best dealership for service all around and great staff. Knowledgeable, professional and courteous. More