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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,058 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,058 reviews

December 24, 2023

I appreciated the clear communication and service I received from the on line team as well as Andrew. More

by jambrose
Recommend Dealer
Yes
Employees Worked With
Andrew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

December 24, 2023

Great people! Very patient Highy recommended. Couldn’t get the deal with Caesar/ Ben. Great Place to shop. More

by adent20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Shenk
Dec 26, 2023 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we hope to work with you again next time you are in the market for a vehicle. Sincerely, The Arlington Heights Buick GMC Team

December 23, 2023

It is always a pleasure to bring my car to Arlington Heights Buick for service. Chris was my service rep and was very kind and patient as always. He answered my questions and made everything so easy. Ev More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the woman at the service payment area was great
Dec 26, 2023 -

Arlington Heights Buick GMC responded

Patricia, thank you for the awesome feedback! Chris is an excellent service rep and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Arlington Heights Buick GMC Team

December 23, 2023

Great service everything went smooth and it was great. Both the seller and financier was great. More

by minnie.c13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Arlington Heights Buick GMC responded

Thank you for sharing your feedback about your experience with us, Minnie. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, The Arlington Heights Buick GMC Team

December 22, 2023

The service department staff has always been very helpful & professional . I needed to get my headlights replaced and an oil leak checked out. They got the repairs completed and got me out as quickly as pos More

by LHadz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Arlington Heights Buick GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Buick GMC Team

December 20, 2023

Went in for my 2nd oil change since I bought the car, also at the same dealership. Had Chris as my service advisor, again, so I know it'll be a good experience. While checking in, he patiently answered a More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Arlington Heights Buick GMC responded

Ken, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Buick GMC Team

December 20, 2023

My family and I have purchased/leased six cars from Arlington Heights (formerly Sullivan) Buick GMC over the past several years. They continue to deliver excellent service. More

by Rick RKIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
Dec 22, 2023 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Rick. Sincerely, The Arlington Heights Buick GMC Team

December 20, 2023

Ceasars a great guy and thank you to the rest of the crew as well! More

by mpackman24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Arlington Heights Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

December 19, 2023

This service department is the best. Dean and Mike really take care of their customers. I highly recommend them. More

by Jimdcn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Fay
Dec 20, 2023 -

Arlington Heights Buick GMC responded

Thank you for this amazing review and shout-outs for both Dean and Mike! We really appreciate your business, Jim. Sincerely, The Arlington Heights Buick GMC Team

December 19, 2023

Had my oil changed on my truck. It was completed timely and service was superb! I would definitely take my vehicle back for service in the future. More

by karrie1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Fay
Dec 20, 2023 -

Arlington Heights Buick GMC responded

Thank you for the kind words, Karrie. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Buick GMC Team

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