Arlington Heights Buick GMC

Watch pricing and promises Talked and emailed Gerald over a long period to set up test drives. Ended up buying 2 vehicles. Mark ended up doing most if not all of he selling. Talked and emailed Gerald over a long period to set up test drives. Ended up buying 2 vehicles. Mark ended up doing most if not all of he selling. Even on days Gerald was supposed to be there, he was not around, was beginning to wonder what was up? Bought the first vehicle, don't really move on price, (on used cars) be aware of that. The car I purchases was very clean so didn't have too much an issue with that. A week later, I brought my son in, he purchased a vehicle, again no price concession. The problem with my sons car, is that he purchased it on Friday. On Monday he returned to bring in his deposit check and pick the car up. The dealer left the car on the website and lowered the price $200.00. As the usual excuse the days, "well it is all computer driven". After purchasing 2 vehicles with in a roughly 10 day period, I was extremely let down. Not even a gesture to split the difference. Also, I guess because I brought in someone that purchased a car, I was to be given a Visa Gift Card as a thank you. It has been 2 weeks, haven't seen that as of yet. Wasn't expecting it, but when you promise something, a business should follow through. The reason I checked "No" on the above review is strictly based on these last few sentences. Trust with a dealership doesn't end once you sign on the dotted line. Don Snyder More

Haheyf Gabe was such a great help in helping me pick out what was the best new car for me! Love my new gmc terrain so much!!! Gabe was such a great help in helping me pick out what was the best new car for me! Love my new gmc terrain so much!!! More

Enjoyable Sales Experience It was a pleasure working with Jeremy Woodley at Sullivan Buick GMC while searching for and purchasing a GMC Terrain Denali. Jeremy was friendly, kno It was a pleasure working with Jeremy Woodley at Sullivan Buick GMC while searching for and purchasing a GMC Terrain Denali. Jeremy was friendly, knowledgeable, and fair during the process. Not only would I recommend Sullivan Buick GMC, but I would specifically suggest asking for Jeremy on your next visit. More

First class experience We had an absolute first class experience working with our salesperson, Mike Ayoub to buy our new Terrain. I looked at a lot of different cars from a We had an absolute first class experience working with our salesperson, Mike Ayoub to buy our new Terrain. I looked at a lot of different cars from a lot of different brands, and working with Mike was the best from the beginning. I did a test drive with Mike a few months ago and when I came back in with my husband he remembered me. We got a great price and everyone we worked with was cool and never put the hard sell on us. I really recommend you consider Sullivan and specifically Mike Ayoub if you are looking for a car. More

Mike Ayoub - Purchase of New GMC Terrain I found Mike very easy to work with. He was informative and helpful in selecting what I needed in my new car. Naturally, he was wanting to make a sa I found Mike very easy to work with. He was informative and helpful in selecting what I needed in my new car. Naturally, he was wanting to make a sale, but he was helpful without being pushy and talked with me with respect for what I wanted. He especially was helpful when I changed the car I was trading. I would recommend Mike to others. I decided to visit Sullivan GMC as many years prior we had purchased a vehicle from Sullivan and found their salespeople and service to be excellent. More

Straight Foward without the Drama After researching the internet for our car, we called Mr Hamilton for a visit. He allowed us to set up any time to meet. We were met at the door and i After researching the internet for our car, we called Mr Hamilton for a visit. He allowed us to set up any time to meet. We were met at the door and invited into his office. After some pleasant formalities, he introduced us to the car. It was clean and ready to test drive. We made two trips around. One for me and one for my wife. Gerald was very friendly and knowledgable. He answered all questions about the car as we finished our test drive. We headed back to his office, were offered refreshments, and then discussed numbers. He was straight forward and never pressured us once. He even dismissed himself so that we could discuss the deal. Once we were ready, Gerald handled all the paperwork and even gave us a parting gift. We wouldn't hesitate to purchase another car from him. Which I almost did so the next week. Too bad the other car I wanted was already sold. Thanks Mr Hamilton. More

Great experience! Very nice and friendly staff! Gabe did a great job getting exactly what I wanted for a great price! Highly recommended, thanks for all of your help! Very nice and friendly staff! Gabe did a great job getting exactly what I wanted for a great price! Highly recommended, thanks for all of your help! More

2014 GMC Acadia Lease I came in to lease a new 2014 GMC Acadia last month. The transaction was quick, efficient, and a great price. Mark was friendly and a real pleasure I came in to lease a new 2014 GMC Acadia last month. The transaction was quick, efficient, and a great price. Mark was friendly and a real pleasure to work with. Very much enjoyed the experience. More

Very satisfied customer. He was very friend and very professional. He was a great person to work with and he was very confident. I would recommend him 100%. He was very friend and very professional. He was a great person to work with and he was very confident. I would recommend him 100%. More

super satisfied customer for life I would highly recommend Jeremy Wooley/ Sullivan Buick GMC in Arlington Heights as he was very understanding to our needs and worked closely with us t I would highly recommend Jeremy Wooley/ Sullivan Buick GMC in Arlington Heights as he was very understanding to our needs and worked closely with us to make certain we were satisfied with our purchase in every aspect possible. Not only did he attend to our needs and requests before and during the purchase but he was just as attentive to our concerns after the purchase. We had a minor cosmetic issue with our used car purchase and he welcomed us back for help and made sure that we were comfortable thereafter. I will definitely recommend Jeremy not only for his excellent customer service skills but also for his knowledge in the field. More