Arlington Heights Buick GMC

I have purchased cars from other dealers and have never had such a positive experience. I had the privilege of working with Mike Ayouob for the initial purchase of the vehicle. I found him to be very hones had such a positive experience. I had the privilege of working with Mike Ayouob for the initial purchase of the vehicle. I found him to be very honest and accommodating since I was coming from another state. He gave me accurate honest information and provided me with additional pictures and information regarding the car before I made the trip out. Once the purchase was made, I worked with an amazing group of managers, Lou Mostaccio, Ariel Szwec, Mike Bott, who provided outstanding customer support. They went above and beyond their call of duty. Everything they said they would do they did. The team at this dealership in my opinion is an exceptional group who truly does believe that the customer comes first and prides themselves on customer satisfaction. They have unsurpassed customer loyalty that extends after a purchase is made. This dealership is rare, I am thankful for waht they were able to do for me and for that I would recommend this dealership to anyone. If you are looking for a positive experience and a dealership where the customer actually does come first choose Sullivan Buick GMC!! More

Sullivan Buick is a great place to purchase a vehicle. They are professional and straight forward. Eliot P. listened and found a great Buick Enclave that fit my family needs. If you want quick, friend They are professional and straight forward. Eliot P. listened and found a great Buick Enclave that fit my family needs. If you want quick, friendly service, please go to Sullivan Buick and ask for Eliot Pergright! Ali More

I purchased a used car a year ago from Sullivan Buck GMC and it was the absolute best buying experience I've ever had. The atmosphere and no-pressure feel of the entire experience and how professional and h and it was the absolute best buying experience I've ever had. The atmosphere and no-pressure feel of the entire experience and how professional and helpful Chris Lahey was made the experience truly memorable, and I'd recommend them to anybody. Almost exactly one year ago, I was shopping for a 2005-2006 Acura RSX Type-S, and the one that caught my eye was on Sullivan Buick GMC's used lot. I was (am) a gearhead/car guy, so I felt I knew my stuff and was rather indifferent towards how the buying experience would be, at the time at least. On AutoTrader's site, a chat link came up and I was speaking with Chris Lahey. I let him know the situation, that I was interested in the car and had a Tacoma that I still owed a bit on I wanted to trade in towards the purchase. He was very helpful in answering any questions I had, and I did have a few, as this was a purchase I was very nervous and excited about. Before sunrise on Black Friday 2012, myself and my dad left our house and we drove the five-hour trip to Arlington Heights, and we were there right around the time I had emailed Chris we would be there. He was busy for about just about 10 minutes after we got there, so my dad and myself waited on the showroom floor. Just by looking around I already liked the atmosphere of the place. When we met Chris, we were greeted and he had the car out back and invited us to have a seat while he pulled it around. We then stood outside in the pretty chilly weather for a few minutes while Chris went over the car with myself and my dad, and everything looked to be in order on the car. We took the test drive (myself and my dad) and everything was as I had expected it to be. When we brought the car back, I had requested that the car be put on a lift in the service department so I could just take a thorough look at the underside of the car. I thought this might have been a bit of a stretch, but Chris happily obliged. I was able to inspect the car bumper-to-bumper, and everything was in great condition. After I was done with looking at the car we discussed the trade-in, and they took the instant trade-in offer we got through AutoTrader. Even though some stuff had to be cleared with Toyota Financial Serivces for trading the Tacoma in, Chris took care of all of it and laid everything out for us in plain English, and the entire time we never felt pressured or stressed about anything. We were also informed that the RSX had some work done before it was put on the lot, notably a clutch replacement, which was all reassuring. When we were all squared away and the papers were signed, we waited in the customer lounge while the car was prepared for delivery. I continued to take note of the overall nice atmosphere of the dealership. When everything was finalized, we said goodbye and drove home in the Acura. I cannot exaggerate how wonderful the buying experience was. Sullivan Buick GMC is the benchmark by which I will judge all car purchases I may make in the future and if I didn't live almost 300 miles away, I would not hesitate at all to buy from there again. More

Great place to buy a used car. Great selection and phenomenal service. They care about great service no matter what you're buying from them and they back up their used selection even other brands. Chr phenomenal service. They care about great service no matter what you're buying from them and they back up their used selection even other brands. Chris and the guys took great care of me. I traded in a 2007 Dodge Ram for a Mazdaspeed 6 they had on the lot. They gave me a more than fair deal on my trade-in and made the numbers work. They also made sure the Mazda was running tip-top and took care of some dents as part of the deal. Very well done. Highly recommended. More

Mike was great to work with. He was friendly and knowledgable. The process was straightforward and they got us out of there as quickly as possible. We love our new car and would definitely recomme knowledgable. The process was straightforward and they got us out of there as quickly as possible. We love our new car and would definitely recommend Sullivan. More

When it comes to professionals look for Geoff Sulkowski. I was recommended by a friend and Geoff blew me away with his customer service. I cant begin to tell you how he made me feel very comfortable being I was recommended by a friend and Geoff blew me away with his customer service. I cant begin to tell you how he made me feel very comfortable being a first time buyer and a student looking for a solid deal that I could afford. Geoff went step by step and by the end of my first visit I walked away with a brand new ride!!!! I highly recommend Geoff Sulkowski to anyone looking for an honest, and excellent customer service professional !!!! More

Very helpful and knowledgeable staff. Friendly place, honest and treated us like family. He answered all or our questions and was very informative. Thank you. honest and treated us like family. He answered all or our questions and was very informative. Thank you. More

Very happy with the car I purchased from Sullivan Buick. Dwayne Wheeler was very knowledgeable and patient with me, there was no pressure and he took the time to make sure I had the best car at a price I co Dwayne Wheeler was very knowledgeable and patient with me, there was no pressure and he took the time to make sure I had the best car at a price I could afford. Dwayne made the process of purchasing a car easy and hassle-free. Sullivan Buick is a great dealership with all of the staff providing excellent service. More

Why such a high rating? Fast, Fun and Smooth! From test Why such a high rating? Fast, Fun and Smooth! From test drive to purchase, painless and professional. Highly Recommended Dealer - Ya Rocked it Mr. Why such a high rating? Fast, Fun and Smooth! From test drive to purchase, painless and professional. Highly Recommended Dealer - Ya Rocked it Mr. Lahey Gave these guys great ratings for Customer Service, quality cars and Work. But Friendly just put them over the top. Thanks More

We just bought a Buick Enclave from these folks and it was E A S Y! Great and HONEST advice; not pushy, just helpful. We worked with Dwayne Wheeler and Gabe Szwec...both guys were accessible to us through was E A S Y! Great and HONEST advice; not pushy, just helpful. We worked with Dwayne Wheeler and Gabe Szwec...both guys were accessible to us throughout the process and have followed up to ensure everything was going/working well. Much appreciated and will definitely be using them in the future. Thanks! More