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Arlington Heights Buick GMC
Arlington Heights, IL
5,059 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs.
Services:
• New GMC and Buick Cars
• Used Cars
• Largest Selection of Used SUVs
• Award Winning Service
• All Makes and Models
• Sell us Your Car
• Leasing and Financing
• Fleet of Complimentary Loaners
We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years!
Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life.
Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,059 reviews
September 02, 2023
About midway into our travel from Jackson, Michigan, to my mom's house in Buffalo Grove yesterday evening, we started hearing a squealing noise. Concerned, my husband and 14 year-old daughter starting Goo my mom's house in Buffalo Grove yesterday evening, we started hearing a squealing noise. Concerned, my husband and 14 year-old daughter starting Googling, searching for potential causes and dealers in Arlington Heights with the hope of getting the car checked out today. My daughter found Arlington Heights Buick GMC, sending a chat through the website. Although after business hours, she was able to communicate that we were hoping to have the car looked at to make sure it was safe to drive back to Michigan Sunday, and to possibly repair any issues found. The internet chat bot directed my daughter to text, which she did, quickly receiving a response that the service department opened at 8 and to please bring the car in by 10 AM. My husband and I brought the car in at 8:30 AM and after waiting just a few minutes and were warmly greeted by Dean Fay. Dean proceeded to treat us with the utmost kindness and care. He was such a help to us and such a wonderful person to work with! From the initial meeting with Dean, through the updates he provided, to the easy process to pick up the vehicle, our experience with this dealership was simply the best experience we have had with any dealership, hands down! If we lived nearby we would utilize this dealership for all our service needs and we will encourage others to do so if they are in need of car service. Every single person we encountered at this dealership was kind, friendly and welcoming. We were so impressed with the exceptional customer service and care Dean provided that I had to sit down and write this review. Thank you Dean and Arlington Heights Buick GMC! More
by LynneM1
Employees Worked With
Dean Fay
September 01, 2023
Awesome dealership, with very personable staff. They helped me feel very comfortable with my purchase and found something for me that was in my budget and aesthetic level of comfort. You might need They helped me feel very comfortable with my purchase and found something for me that was in my budget and aesthetic level of comfort. You might need to ask the insurance/financial guy to slow down. He talks a mile a minute. Very funny though. More
by edgeworthbridget
Employees Worked With
August 31, 2023
I had a difficult issue with my vehicle and the parts were on backorder for a long time which is no fault of the dealers. Although it took a while to get the parts the dealer kept me informed as there we were on backorder for a long time which is no fault of the dealers. Although it took a while to get the parts the dealer kept me informed as there were updates. It was a difficult situation but Dean Fay was patient and helped me get through it. Thanks. More
by Liberty1492
Employees Worked With
Dean Fay
August 31, 2023
The dealership was fine and not unlike most dealerships, Joel and mike are really what made the experience smooth and special Joel and mike are really what made the experience smooth and special More
by zach.hooker78
August 30, 2023
Well organized and I would recommend this dealership to anyone so far as good as any anyone so far as good as any More
by windchil9
Employees Worked With
August 28, 2023
Everybody that we came a crossed to help us purchase a new car for our family was incredibly helpful and kind. Best customer service I’ve experienced. new car for our family was incredibly helpful and kind. Best customer service I’ve experienced. More
by Emily Pellizzari
Employees Worked With
August 28, 2023
I want to say thank you to Chris Lahey and everyone at Arlington Heights Buick GMC for helping me with my car shopping experience! I appreciate everyone help in making the process easier again thank you! Arlington Heights Buick GMC for helping me with my car shopping experience! I appreciate everyone help in making the process easier again thank you! More
by hectorobregon11
August 28, 2023
Great experience would come back to buy again. Victor was great and helped us out! Victor was great and helped us out! More
by rberriosjr26
Employees Worked With
August 26, 2023
Chris was fantastic. Great communication, very responsive. He made everything super easy throughout the entire process. Great communication, very responsive. He made everything super easy throughout the entire process. More
by Britt Nolan
