Arlington Heights Buick GMC

This was the best new car sales experience I have ever had. My sales consultant Mike Ayoub worked hard to find me the car I wanted and give me a fair deal. He handled the whole sales process very profes had. My sales consultant Mike Ayoub worked hard to find me the car I wanted and give me a fair deal. He handled the whole sales process very professionally without any high pressure. He was most helpful, and I would recommend him to my friends. More

The overall experience at Sullivan Buick/GMC was outstanding. Their friendly staff was more than I ever expected and would gladly recommend them to my friends and family. outstanding. Their friendly staff was more than I ever expected and would gladly recommend them to my friends and family. More

Special thanks to Mike Ayoub for superior service during the purchase of our vehicle. We had a pleasant experience at the dealership and we feel we were taken good care of through the process. We had a fe the purchase of our vehicle. We had a pleasant experience at the dealership and we feel we were taken good care of through the process. We had a few requests for the vehicle and Sullivan was able to fulfill them and allow us to take our car home just the way we wanted! More

Sullivan staff are honest, accommodating and helpful to their customers. I would recommend Sullivan Buick & GMC to my friends and relatives. I am happy with my new Acadia. their customers. I would recommend Sullivan Buick & GMC to my friends and relatives. I am happy with my new Acadia. More

Thanks to Gerald Hamilton for a great sales experience. Friendly, professional and very personable. He gave an excellent presentation on the Buick Encore we purchased. He provided all the documentation a Friendly, professional and very personable. He gave an excellent presentation on the Buick Encore we purchased. He provided all the documentation as to the pricing, trade-in and payment info. Made it easy for us, in that we had all the info necessary to make the purchase decision. Thanks to Dan Martino for handling all the paper work and closing process. Very efficient, friendly, and easy to understand. He allowed us time to make decisions and answered all our questions. Completed everything in 40 minutes; that's a record from my past experiences with other dealerships. Great job all around. More

I wouldn't rate this dealership or the employees I worked with any less than 5 stars! My husband and I have purchased two vehicles from Sullivan Buick and I refuse to go anywhere else. My overall expe worked with any less than 5 stars! My husband and I have purchased two vehicles from Sullivan Buick and I refuse to go anywhere else. My overall experience was nothing less than stellar. I describe them as a 'classy' dealership with a very friendly, down-home staff. They made us feel so welcome and by the time we left with our new car, I felt like we were family! They gave us an excellent price by getting the payments down to what we wanted and did everything within their power to mold the sale into the parameters we set. All dealerships should take note and create a business model using Sullivan Buick! More

We had a great experience and would recommend Sullivan Buick. Our salesperson Chris was great to work with and very knowledgeable. They were very accommodating to us. We are very happy with our purch Buick. Our salesperson Chris was great to work with and very knowledgeable. They were very accommodating to us. We are very happy with our purchase and would definitely come back again. More

Eliot really worked with us to get us the best deal and the most for our money. We came in with our requirements and price range and left with a better deal than what we came in expecting. We had a great e the most for our money. We came in with our requirements and price range and left with a better deal than what we came in expecting. We had a great experience. Eliot was real knowledgeable about the product and features. Eliot isn't a pushy salesman either. We would definitely use him again for another car purchase. We would also recommend him! I am LOVING my Buick Enclave!!! More

I have purchased cars from other dealers and have never had such a positive experience. I had the privilege of working with Mike Ayouob for the initial purchase of the vehicle. I found him to be very hones had such a positive experience. I had the privilege of working with Mike Ayouob for the initial purchase of the vehicle. I found him to be very honest and accommodating since I was coming from another state. He gave me accurate honest information and provided me with additional pictures and information regarding the car before I made the trip out. Once the purchase was made, I worked with an amazing group of managers, Lou Mostaccio, Ariel Szwec, Mike Bott, who provided outstanding customer support. They went above and beyond their call of duty. Everything they said they would do they did. The team at this dealership in my opinion is an exceptional group who truly does believe that the customer comes first and prides themselves on customer satisfaction. They have unsurpassed customer loyalty that extends after a purchase is made. This dealership is rare, I am thankful for waht they were able to do for me and for that I would recommend this dealership to anyone. If you are looking for a positive experience and a dealership where the customer actually does come first choose Sullivan Buick GMC!! More

I purchased a used car a year ago from Sullivan Buck GMC and it was the absolute best buying experience I've ever had. The atmosphere and no-pressure feel of the entire experience and how professional and h and it was the absolute best buying experience I've ever had. The atmosphere and no-pressure feel of the entire experience and how professional and helpful Chris Lahey was made the experience truly memorable, and I'd recommend them to anybody. Almost exactly one year ago, I was shopping for a 2005-2006 Acura RSX Type-S, and the one that caught my eye was on Sullivan Buick GMC's used lot. I was (am) a gearhead/car guy, so I felt I knew my stuff and was rather indifferent towards how the buying experience would be, at the time at least. On AutoTrader's site, a chat link came up and I was speaking with Chris Lahey. I let him know the situation, that I was interested in the car and had a Tacoma that I still owed a bit on I wanted to trade in towards the purchase. He was very helpful in answering any questions I had, and I did have a few, as this was a purchase I was very nervous and excited about. Before sunrise on Black Friday 2012, myself and my dad left our house and we drove the five-hour trip to Arlington Heights, and we were there right around the time I had emailed Chris we would be there. He was busy for about just about 10 minutes after we got there, so my dad and myself waited on the showroom floor. Just by looking around I already liked the atmosphere of the place. When we met Chris, we were greeted and he had the car out back and invited us to have a seat while he pulled it around. We then stood outside in the pretty chilly weather for a few minutes while Chris went over the car with myself and my dad, and everything looked to be in order on the car. We took the test drive (myself and my dad) and everything was as I had expected it to be. When we brought the car back, I had requested that the car be put on a lift in the service department so I could just take a thorough look at the underside of the car. I thought this might have been a bit of a stretch, but Chris happily obliged. I was able to inspect the car bumper-to-bumper, and everything was in great condition. After I was done with looking at the car we discussed the trade-in, and they took the instant trade-in offer we got through AutoTrader. Even though some stuff had to be cleared with Toyota Financial Serivces for trading the Tacoma in, Chris took care of all of it and laid everything out for us in plain English, and the entire time we never felt pressured or stressed about anything. We were also informed that the RSX had some work done before it was put on the lot, notably a clutch replacement, which was all reassuring. When we were all squared away and the papers were signed, we waited in the customer lounge while the car was prepared for delivery. I continued to take note of the overall nice atmosphere of the dealership. When everything was finalized, we said goodbye and drove home in the Acura. I cannot exaggerate how wonderful the buying experience was. Sullivan Buick GMC is the benchmark by which I will judge all car purchases I may make in the future and if I didn't live almost 300 miles away, I would not hesitate at all to buy from there again. More