Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Buick GMC
Arlington Heights, IL
5,063 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs.
Services:
• New GMC and Buick Cars
• Used Cars
• Largest Selection of Used SUVs
• Award Winning Service
• All Makes and Models
• Sell us Your Car
• Leasing and Financing
• Fleet of Complimentary Loaners
We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years!
Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life.
Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,063 reviews
September 24, 2012
Bought a used Cadillac SRX 2008, (sight unseen), as I am 235 miles away. I was informed that the vehicle I was looking at was a one owner, excellent condition, body and mechanically sound. Was informed the 235 miles away. I was informed that the vehicle I was looking at was a one owner, excellent condition, body and mechanically sound. Was informed the vehicle was the TOP OF THE LINE for Cadillac in the SRX model. After takeing delivery of the vehicle, and driving the 235 miles home, it was apparent the vehicle had several issues the dealer did not inform me about.... The rear tire's were out of balance, the vehicle was not checked, as both rear tires were in need of being replaced, the right front brake pads were completely missing, the vehicle had a boken antenna that the dealer overlooked, the steering wheel controls don't all work. I am stuck with the vehicle as is, as they are well aware I can't take days off to travel back to the dealership to get all these items taken care of. Its like they knew once it left, they would not see it again. More
by chessieub1
Employees Worked With
Chris
September 18, 2012
We bought a used car this past weekend. Gabe, Lou and Dan were a pleasure to work with. They were all very polite and friendly. They all worked very hard to get us a car that would be good for us. I w Dan were a pleasure to work with. They were all very polite and friendly. They all worked very hard to get us a car that would be good for us. I would definitely purchase a car from Sullivan again. Barb S. More
by barb.bekassoderholm
September 15, 2012
Eliot was very easy to work with not to pushy. Good sence of humor and very knowledgable. I will be recomending him to our friends and family. sence of humor and very knowledgable. I will be recomending him to our friends and family. More
by jdragona
September 06, 2012
I had a great experience at Sullivan. My salesman Gabe made the process very easy for me. I use the service deparment as well and they are excellent. Thanks again for a great buying experience. made the process very easy for me. I use the service deparment as well and they are excellent. Thanks again for a great buying experience. More
by Benjamen
Employees Worked With
Gabe, Gabriel Szwec
September 06, 2012
Since 1994 we have purchased our cars from Sullivan. The primary reason has been the service department. However, the sales department has been equally superior in service and support. Gabriel - our curr primary reason has been the service department. However, the sales department has been equally superior in service and support. Gabriel - our current sales person has been outstanding in his willingness to help us make the best decisions. We have purchased two (2) new Verano's and, so far are very satisfied! More
by Michael Thompson
Employees Worked With
Gabriel , Gabriel Szwec
September 02, 2012
I just leased the 2012 Regal GS, and this car is awesome! Lou and his team at Sullivan went way beyond the call of duty to make sure I was satisfied with the car I chose. Lou and Aaron were extremely helpf Lou and his team at Sullivan went way beyond the call of duty to make sure I was satisfied with the car I chose. Lou and Aaron were extremely helpful and thoughtful throughout the process. I would strongly recommend anyone looking for a car visit Sullivan Buick. The Regal GS does not get enough media coverage. I would put this car up against any sport sedan up to $60,000. Thanks again for all your help guys. I look forward to many years of driving this fantastic car! More
by rick.richker
Employees Worked With
Aaron and Lou, Lou Mostaccio
August 25, 2012
I went to this dealership because it was recommended by a friend. My overall experience with Geoff was very pleasant. He is very knowledgable, patient, and extremely customer service oriented. The transactio friend. My overall experience with Geoff was very pleasant. He is very knowledgable, patient, and extremely customer service oriented. The transaction went smoothly (and painless!)and I drove away in my 2012 Buick Verano which I love, love, love! More
by marilynvarn1
Employees Worked With
Geoff Sulkowski, Geoff Sulkowski
August 22, 2012
Geoff was helpful, knowledgable, patient and affable.. I purchased a car from him and I would recommend him to anyone looking for a new buick/gmc or a fine used car. It was a pleasant experience, unlike th purchased a car from him and I would recommend him to anyone looking for a new buick/gmc or a fine used car. It was a pleasant experience, unlike the last two times I bought a car from other dealers More
by thechicagoway
Employees Worked With
Geoff Sulkowski, Geoff Sulkowski
August 19, 2012
Overall the best dealership I have ever dealt with. Sales as well as Service Staff are friendly, knowledgeable and will go the extra mile towards giving 101% Customer Satisfaction. This is my 2nd purc Sales as well as Service Staff are friendly, knowledgeable and will go the extra mile towards giving 101% Customer Satisfaction. This is my 2nd purchase from this dealership. More
by gayle.spicebrowne
August 17, 2012
my wife and I are long time Buick owners. After the closing of the Highland Park dealership I began a review of area dealerships with an eye to purchase a new ENCLAVE and establish a new relationship. closing of the Highland Park dealership I began a review of area dealerships with an eye to purchase a new ENCLAVE and establish a new relationship. I selected the two most promising and began discussions on purchase/lease of a 2012 ENCLAVE. It soon became obvious that Sullivan Buick was the most professional and competent dealership I'd encountered. I completed negotiations with them for the lease of a new ENCLAVE. More
by mwehlers
Employees Worked With
Cary Netchin
