Arlington Heights Buick GMC

I was very please with the service. Chris was not an obnoxious,pushy salesman. On the contrary, he was very pleasant and knowledgeable about the auto I was interested in and bought. Overall, Chris, his obnoxious,pushy salesman. On the contrary, he was very pleasant and knowledgeable about the auto I was interested in and bought. Overall, Chris, his manager and finance person were all very pleasant, which is why I returned to Sullivan for my second auto purchase. More

My experience buying a new Buick at Sullivan was very satisfying experience. Chris was friendly without the typical car salesman pressure. Chris explained in detail every new safety and design features satisfying experience. Chris was friendly without the typical car salesman pressure. Chris explained in detail every new safety and design features on the 2012 Buick. No sales pressure, very rewarding experience which resulted in purchaes of the Buick. Highky reconmmmend Sullivan and in particular Chris if buying a new Buick. Shirley E. More

Geoff was great, very friendly and he helped us a lot. He tried to get us our best deal on our new Terrain. I had a Great experience. tried to get us our best deal on our new Terrain. I had a Great experience. More

Gabe was friendly, and spent a great deal of time showing me different cars. He is quite knowledgable about the different features. He worked to make sure he found the model I wanted. After the sale, he went me different cars. He is quite knowledgable about the different features. He worked to make sure he found the model I wanted. After the sale, he went over the features of the car thoroughly. As it was late, I didn't meet the service department, but the features were explained. All in all, it was a great buying experience. Bruce Baltes More

Chris was very cordial and non threatening. He was very professional and detail oriented. Although he had three customers to work with, he made us feel important. professional and detail oriented. Although he had three customers to work with, he made us feel important. More

If you are wondering why Sullivan Buick and GMC has such high ratings it’s because they truly deserve it, but not only that, they’ve earned it. I can honestly say I was treated with the respect and dignity high ratings it’s because they truly deserve it, but not only that, they’ve earned it. I can honestly say I was treated with the respect and dignity as a customer would like to feel, should feel, and expect. No one wants to be treated like another dollar sign; after all, if you want my business then you need to earn it. But as I digress, my story starts out when I first went to Sullivan to look at the new 2012 Buick Regal GS where I met Gabe Szwec. I wasn’t ready to make my purchase just yet, but Gabe promised that if I was serious, I would be back. With that said I wanted to shop around and went to another dealership, one close to the area. Without naming that dealership, I was treated very poorly, harassed, hassled, deceived, and even made to feel guilted. That’s when I decided enough with the lies and harassment, I should not, nor anyone else be made out to feel like I just did. Gabe was right, I found myself back at Sullivan. Gabe Szwec took the time to make me feel comfortable and treated me with respect and dignity as any buyer should feel, especially with the magnitude of the purchase at stake. Not only was Gabe batting for me, but his brother Dan Szwec the new car sales manager was also on my side. Together we were able to come to an agreement where I felt like I didn’t have to play any games, nor was it a battle. I got what I wanted for my trade in and was exactly where I needed and WANTED to be with my monthly payment. However, without Gabe or Dan, or the rest of the wonderful staff at Sullivan, I don’t think I would be as happy as I am now. I can genuinely say I feel good about my decision, not only on the vehicle I chose, but more importantly who I chose to purchase this large investment from. Sullivan also later went above and beyond in their service department as well when I had an issue, not a fault of their own, but an act of nature. Gabe was a big help in getting me the service I needed which quite honestly was no surprise to me, even though Gabe works in sales and not in service. Gabe scheduled everything and spoke to their service manager, Mike Baker who was also very accommodating. At this point I worked with Mike directly and as you could guess, he took care of my issue with complete satisfaction. I cannot speak any more highly of Mike Baker, or anyone else that works at Sullivan for that matter, that especially goes for Gabe and Dan Szwec. Sullivan’s sales staff will help you and make you feel like a person who they care about and genuinely want your business. However, it didn’t end there as they also have the service to back that, unlike most dealerships where all they want is your money and then leave you feeling high and dry when you need service. I could not be happier and after buying cars from all different brands and dealerships in my lifetime, Sullivan is the perfect model of how ALL dealerships should be run. Thank you very much. Michael J. Chorzempa More

My car was towed in to Sullivan and Jeremy was wonderful. He let us know the problem, fixed it and was able to get everything covered under warrantee so it didn't cost a penny. This could have been a very e He let us know the problem, fixed it and was able to get everything covered under warrantee so it didn't cost a penny. This could have been a very expensive repair for us but as usual Jeremy saved the day. I always know I'm in good hands when Jeremy takes care of us. Thank you Jeremy; we are so very grateful! More

The dealer was able to find a demonstrator model that was discounted to help make this purchase possible. Their communication was consistent and clear. Between the trade-in, new car sale, and the dealer in discounted to help make this purchase possible. Their communication was consistent and clear. Between the trade-in, new car sale, and the dealer installed upgrades all parts of the process were pleasant. More

my name is latoya cooper i purchased my son a used car very pleased with the service. the sales man name mark latta very professional very nice person. i will recommend this dealer ship to my friends and very pleased with the service. the sales man name mark latta very professional very nice person. i will recommend this dealer ship to my friends and family ..overall rating i will give the dealer shio a 10.. More

Worked with Cary at Sullivan and had a very pleasant experience. I wanted to make an appointment to take the car out for the day to drive it and look at it. Sullivan had no problem with that and after m experience. I wanted to make an appointment to take the car out for the day to drive it and look at it. Sullivan had no problem with that and after my day long test drive I purchased my Cetified Lucerne and feel I got a Great deal.Thanks Cary and the staff at Sullivan !! More